Wendy's

3.7
980 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
20093 Route 19, Cranberry Township, PA
16066, United States

Hours

Reviews

3.7
980 reviews
5 stars
419
4 stars
244
3 stars
115
2 stars
53
1 star
149

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Speed

Service speed was frequently criticized, with long wait times noted in both drive-thru and dine-in.

Staff Attitude

Customer experiences varied, with some praising friendly staff while others reported rudeness and lack of professionalism.

Food Quality

Food quality was inconsistent, with complaints about cold or poorly prepared items.

Management Issues

Several reviews suggested a need for better management and oversight to improve service and order accuracy.
  • MK
    matt k
    Nov 8, 2025
    2.0
    Slowest drive-through I’ve been at over 20 to place my order over 15 mins from order to window the. 5 mins at window
  • DG
    Dom Goetz
    Nov 6, 2025
    1.0
    The food is Good obviously but everyone that works here seems so miserable. And doesn’t seem like they know how to use manners at all. Like if they knew how to use words like “your welcome” “thank you” “appreciate it” maybe they would’ve got a decent tip from me. They need to learn manners. Doesn’t seem like anyone ever taught them that.
  • DC
    David Carbone
    Oct 31, 2025
    4.0
    Typical Wendy's with fresh burgers. Decent French fries. Good tasting soda that's not watered down like it often is at McDonald's
  • AA
    Andy
    Oct 26, 2025
    4.0
    They no longer have sweet and sour sauce! Very disappointing. Other than that the food was good as usual.
  • TB
    Terri Brink
    Oct 20, 2025
    2.0
    This was the 2nd time we ate at this particular Wendy's. Normally I love Wendy's. This one has messed our order up twice now. The baconator had 2 strips of bacon! TWO that was it. No lettuce. We asked for lettuce as a bun and since they only have shredded lettuce I guess they thought we just wouldn't want any at all! No mayo and the whole thing was put in a plastic container, good right? Well, if it wasn't sideways in the bag it would have been OK! The last time wasn't much better. Needless to say. I was not happy with my jumbled mess of a BIT O' bacon burger... baconator my butt!

Frequently Asked Questions About Wendy's

Is Cranberry Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.