Jimmy John's

3.6
277 reviews

About

Sandwich Restaurant

Location

Jimmy John's
20018 Rte 19, Cranberry Township, PA
16066, United States

Hours

Reviews

3.6
277 reviews
5 stars
138
4 stars
39
3 stars
25
2 stars
13
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with service, including rude staff, long wait times, and incorrect orders.

Inconsistent Hours

Many reviews highlighted that the location often closed early or was not open during posted hours, leading to customer frustration.

Food Quality

While some customers enjoyed the food, others reported issues with freshness, incorrect orders, and even food safety concerns.

Positive Experiences

Despite the negative feedback, there were several positive comments about friendly staff and good food when the service was functioning properly.
  • ME
    Mark Emmerich
    Aug 27, 2025
    1.0
    Unless you like cheese sandwiches I suggest going somewhere else and Jimmy John's 2 see through thin pieces of Turkey is not considered a sandwich.
  • L_
    Legaia _
    Aug 22, 2025
    1.0
    Got a chicken bacon ranch, the amount of chicken on the sandwich was so small, I had to actually move stuff around to see if any was on it at all. Absurd for 12 bucks. Left hungry.
  • TE
    Tori Eason
    Aug 2, 2025
    1.0
    I order online for my family. And when I got to the store in Cranberry pa…it was shut down lights off. The guy said they ran outta tomatoes so he voided my order and I “should” get a refund. Well two weeks pass, nothing. So I call and ask for my refund, the manager then proceeds to tell me that it will take corporate weeks. It’s been 4 weeks and I call every week and ask the same thing, I’m just told that corporate will take care of it. I doubt they are doing anything about this. The store closes randomly and when they “feel like it”.
  • TT
    Tali Tali
    Jul 24, 2025
    5.0
    Loved it!
  • CK
    Cody Kelly
    Jan 19, 2020
    5.0
    Fast and freaky