Customers frequently reported long wait times and poor service, especially during busy hours, with some experiencing rude staff.
Food Quality
While many enjoyed the food, there were complaints about inconsistencies in food temperature and presentation, with some items described as microwaved or not fresh.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and uninviting conditions, impacting the overall dining experience.
Staff Friendliness
Despite service issues, some customers praised the friendliness and helpfulness of certain staff members, highlighting positive interactions.
Community Engagement
The business is recognized for its community involvement and support for local events, contributing positively to its reputation.
BY
Brady Young
4 days ago
5.0
Service is top notch. Wait times are short. 10 stars
BM
BRIAN MEYERS
Nov 17, 2025
5.0
Great one...
SK
Steve Kalla
Nov 6, 2025
5.0
Usually go through the drive through but people are very friendly and rounding up to help children is great.
TT
Tim
Oct 3, 2025
5.0
Clean outside
BB
Brent Besonson
Sep 29, 2025
3.0
They close at 9:00 pm. If you are at the counter at 9:02 pm you will not get served.
It is located at 20660 Rte 19, Cranberry Township, PA 16066-6001, USA.
What are the typical opening hours for Dairy Queen Grill & Chill Cranberry Township?
The store is open Monday through Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, this location has a drive-thru, indoor seating, and outdoor seating available, including booster seats and high chairs for families.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has wheelchair accessibility, booster seats, high chairs, restrooms, and free WiFi.
Are there special holiday hours or closures for this Dairy Queen location?
Yes, it is closed on November 27, 2025, and December 25, 2025; open from 10:00 AM to 4:00 PM on December 24, 2025; open 10:00 AM to 6:00 PM on December 31, 2025; and open from 12:00 PM to 9:00 PM on January 1, 2026.
Can I order Dairy Queen food online for pickup at the Cranberry Township location?
Yes, you can order online for pickup via their official ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/17938/.
Are there nearby places to visit after enjoying a meal at Dairy Queen Grill & Chill?
Yes, nearby you can visit Fun Fore All Family Fun Park, an amusement park with arcade games and go-kart club, or unwind at local spas like Gloria Nail and Spa and Nail Center 2.
How can nearby businesses like Goodwill stores enhance a visit to Dairy Queen Grill & Chill?
After visiting Dairy Queen, you could explore nearby Goodwill stores for thrift shopping and community services, making a convenient stop for affordable finds in Cranberry Township.
Are there fitness or wellness centers near Dairy Queen Grill & Chill to combine with your visit?
Yes, places like LMNT Active Boot Camp, Cranberry Township Fit Body Boot Camp, and Alera Salon & Spa are nearby for fitness and beauty services before or after your meal.