Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report long wait times and poor service.
Cleanliness
Feedback indicates inconsistent cleanliness, with some customers noting a clean environment while others describe dirty conditions.
Food Quality
Food quality is generally appreciated, but there are complaints about incorrect orders, food temperature, and some items tasting microwaved.
Drive-Thru Efficiency
The drive-thru is often criticized for long wait times, although some customers report quick service during busy periods.
Community Engagement
The business is recognized for its community involvement and support, enhancing its reputation among local customers.
NK
Norma Koach
Jan 1, 2026
5.0
Good food cheap!
JS
Jason Sherd
Dec 30, 2025
5.0
Great place to eat. Great employees.
LM
Lisa Murano
Dec 9, 2025
4.0
I used to come by about once a month even in the winter for ice cream as they are always just the fastest and most efficient. Unfortunately this location doesn't have the chocolate sprinkles which is my absolute favorite, so I usually get the chocolate dip but that's kind of plastic tasting. So I tend to go to the other locations that still have the chocolate sprinkles now, but sometimes when I'm in the area I still stop here.
They keep this location very clean which I appreciate. Staff is always friendly and other than not having the chocolate sprinkles they always have everything else. I do prefer to go somewhere where they have my favorite options but if I'm in the area sometimes I'll swing by here anyway and it's always a good experience.
BY
Brady Young
Nov 20, 2025
5.0
Service is top notch. Wait times are short. 10 stars
It is located at 20660 Rte 19, Cranberry Township, PA 16066-6001, USA.
What are the typical opening hours for Dairy Queen Grill & Chill Cranberry Township?
The store is open Monday through Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, this location has a drive-thru, indoor seating, and outdoor seating available, including booster seats and high chairs for families.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, has wheelchair accessibility, booster seats, high chairs, restrooms, and free WiFi.
Are there special holiday hours or closures for this Dairy Queen location?
Yes, it is closed on November 27, 2025, and December 25, 2025; open from 10:00 AM to 4:00 PM on December 24, 2025; open 10:00 AM to 6:00 PM on December 31, 2025; and open from 12:00 PM to 9:00 PM on January 1, 2026.
Can I order Dairy Queen food online for pickup at the Cranberry Township location?
Yes, you can order online for pickup via their official ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/17938/.
Are there nearby places to visit after enjoying a meal at Dairy Queen Grill & Chill?
Yes, nearby you can visit Fun Fore All Family Fun Park, an amusement park with arcade games and go-kart club, or unwind at local spas like Gloria Nail and Spa and Nail Center 2.
How can nearby businesses like Goodwill stores enhance a visit to Dairy Queen Grill & Chill?
After visiting Dairy Queen, you could explore nearby Goodwill stores for thrift shopping and community services, making a convenient stop for affordable finds in Cranberry Township.
Are there fitness or wellness centers near Dairy Queen Grill & Chill to combine with your visit?
Yes, places like LMNT Active Boot Camp, Cranberry Township Fit Body Boot Camp, and Alera Salon & Spa are nearby for fitness and beauty services before or after your meal.