Chipotle Cranberry Township is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted severe cleanliness issues, including dirty tables, overflowing trash, and unsanitary food preparation areas.
Food Quality
Customers frequently reported inconsistent food quality, with complaints about undercooked rice, cold food, and incorrect orders.
Service Issues
Many reviews mentioned poor customer service, including rude staff, long wait times, and lack of responsiveness to customer needs.
Portion Sizes
Several customers expressed dissatisfaction with portion sizes, noting that they were often smaller than expected or skimped on ingredients.
Management Concerns
Numerous reviews indicated mismanagement, with complaints about staff being overworked, lack of organization, and inadequate training.
BC
Bob Carson
5 days ago
1.0
The steak is all fat and gristle, fed it to the dog, that’s a shame for the money they charge.
JT
Jourdain Thompson
Nov 15, 2025
3.0
I bought two burritos and they were ordered almost identical, except different meats. When I received them from the mobile order area, because they were out of both meats on the front line area they were two completely different sizes. One was overflowing so much they had to double wrap it and the second was just a bit bigger than a frozen burrito you would buy at your local grocery store. Not sure what happened but I might just skip this location next time I'm in the mood for Chipotle.
RW
Robin Wingard
Nov 7, 2025
2.0
Didn’t include the guacamole that I paid for. Cannot reach the restaurant. Online only gives credit that expires. Very disappointing.
DB
David Bradwisch
Oct 29, 2025
5.0
This place was going downhill for the last year or two. Came in today and the staff has all been changed, the food is fresh and phenomenal, the meat is great without being tendons like it was before. Total 180. I really mean it. Look at what you did to change this stuff and keep it up.
AP
Alexis Petok
Oct 28, 2025
1.0
Discusting I looked bast the messy burrito. The fact that none of them changed their gloves I watched them run my burrito through old sour cream plus watched a kid drop food on the gross bar and then put in in an online order the nastiest part was when I got home ate my food with my wife I found an actual fingernail in in of course I paid in cash and they didn’t give me a receipt
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Cranberry Township offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Cranberry Township?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle offer pickup and delivery services at the Cranberry Township location?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I place an online order for Chipotle in Cranberry Township?
You can order online through their website at https://order.chipotle.com/ or via their app linked at https://chipotle.app.link/Carne-Apple.
Is Chipotle Mexican Grill in Cranberry Township LGBTQ-friendly?
Yes, the location welcomes LGBTQ customers.
How can I contact Chipotle Mexican Grill in Cranberry Township?
You can reach them by phone at +1 724-779-3660 or email at pa.1281.cranberry@chipotle.com.
Where is Chipotle Mexican Grill located in Cranberry Township?
It is located at 20024 Route 19, Oak Tree Place in Cranberry Township, PA 16066.
What nearby dining options are available around Chipotle in Cranberry Township?
Nearby dining options include Italian Village Pizza, Dang Poke & Boba Tea, Jimmy John's, and The Big Salad, offering pizza, poke bowls, sandwiches, and salads respectively.
Are there any nearby hotels where I can stay around Chipotle in Cranberry Township?
Yes, Candlewood Suites Pittsburgh Cranberry and Holiday Inn Express Pittsburgh-Cranberry are nearby hotels that guests can consider.
What nearby stores and services can visitors access when visiting Chipotle at Cranberry Township?
Visitors can find nearby stores like Red Wing Shoes for footwear, Levin Furniture for home furnishings, and services such as Firestone Complete Auto Care for automotive needs.