Business Details
About
Mexican Restaurant
Chipotle Cranberry Township is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,094 reviews
5 stars
476
4 stars
221
3 stars
101
2 stars
72
1 star
224
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's filthy conditions, including dirty tables, overflowing trash, and unsanitary bathrooms.
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and unhelpful responses to complaints.
Food Quality
There were numerous complaints about food quality, including undercooked rice, small portion sizes, and missing ingredients.
Staff Friendliness
While some customers noted friendly staff, many others experienced unprofessional behavior and a lack of customer service.
Inconsistent Experience
The overall experience varied greatly, with some customers praising fresh food and good service, while others reported consistently negative experiences.
- KWKatherine WiseDec 28, 20255.0My family of four had dinner here this evening. We ordered two burrito bowls, a burrito, a protein bowl, and chips with queso. The food was great, the service was quick, and the portion sizes were exactly what we expected.
- CWCraig WDec 28, 20251.0Very skimpy one the portions, the guy that made our burrito couldn’t wrap a Christmas present let alone a burrito, it looked like a loaf of bread and completely fell apart when opening to try to eat. Sad….
- SRSamir Majid (Ryuk)Dec 9, 20251.0staff were kind for the most part, just the bare minimum. the food is horrible, the pico has no lime in it and the rice was severely undercooked, the entire order was bland and i get the same thing at every Chipotle i go to. when i walked in all the tables were dirty, this is the worst Chipotle ive gone too
- HKHolly KNov 30, 20251.0Horrible customer service. How at 11:30 you’re out of steak when you’ve been open for 45 minutes. I wanted an adult quesadilla and was told I could only get it by ordering online….. I’m IN the store RIGHT in front of you and you’re telling me I have to get out of the line and tell your order thru an app???? We are done with Chipotle. Done. Between the smaller portions, dirty stores, absolutely zero customer service, lack of stock in anything even after opening, and now some stipulation to make me order online when I’m RIGHT IN FRONT OF YOU. Done. In this economy where people’s dollar matters and retail or restaurant customer service is near extinct, you need to do better.
- JYJustin YoungNov 30, 20252.0Walked into this Chipotle and they barely had a serving of steak left - 45 minutes after opening. Kind of made me wonder if it was leftover from last night, but whatever, I was hungry. Then my wife tries to order a quesadilla and they tell her it’s online only. I’m standing right there… why can’t you just make it? All that for $15+ per meal? Nope, we went somewhere else. Hate what chipotle has turned into. Staff is friendly, and this location is cleaner than the 228 store, otherwise this would be 1 star.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Cranberry Township offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill in Cranberry Township?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle offer pickup and delivery services at the Cranberry Township location?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I place an online order for Chipotle in Cranberry Township?
You can order online through their website at https://order.chipotle.com/ or via their app linked at https://chipotle.app.link/Carne-Apple.
Is Chipotle Mexican Grill in Cranberry Township LGBTQ-friendly?
Yes, the location welcomes LGBTQ customers.
How can I contact Chipotle Mexican Grill in Cranberry Township?
You can reach them by phone at +1 724-779-3660 or email at pa.1281.cranberry@chipotle.com.
Where is Chipotle Mexican Grill located in Cranberry Township?
It is located at 20024 Route 19, Oak Tree Place in Cranberry Township, PA 16066.
What nearby dining options are available around Chipotle in Cranberry Township?
Nearby dining options include Italian Village Pizza, Dang Poke & Boba Tea, Jimmy John's, and The Big Salad, offering pizza, poke bowls, sandwiches, and salads respectively.
Are there any nearby hotels where I can stay around Chipotle in Cranberry Township?
Yes, Candlewood Suites Pittsburgh Cranberry and Holiday Inn Express Pittsburgh-Cranberry are nearby hotels that guests can consider.
What nearby stores and services can visitors access when visiting Chipotle at Cranberry Township?
Visitors can find nearby stores like Red Wing Shoes for footwear, Levin Furniture for home furnishings, and services such as Firestone Complete Auto Care for automotive needs.