Chipotle Mexican Grill

3.5
698 reviews
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About

Mexican Restaurant
Chipotle Cranberry Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2080 Mackenzie Way, Cranberry Township, PA
16066, United States

Hours

Reviews

3.5
698 reviews
5 stars
301
4 stars
121
3 stars
56
2 stars
45
1 star
175

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food types.

Cleanliness

The restaurant frequently received complaints about unsanitary conditions, including dirty tables and overflowing trash.

Food Quality

Several reviews mentioned undercooked or burnt food, as well as inconsistent portion sizes.

Customer Service

Many customers expressed dissatisfaction with the staff's attitude and service, describing them as unfriendly and unhelpful.

Availability of Ingredients

Customers noted that the restaurant often ran out of popular items, impacting their dining experience.
  • BH
    Bob Hoehn
    Nov 7, 2025
    1.0
    Grabbing dinner on the go. This is the 2nd time in two weeks I order a chicken bowl and they say they have no chicken or this time they say it will be 15 minutes for chicken. I couldn't wait so I asked if I could have steak for the chicken price as I couldn't wait 15 minutes. I was told no. Also both times no soap in the bathroom. Empty. Do not recommend this location.
  • MN
    Michael Norlander
    Oct 29, 2025
    2.0
    "Realllllllllllly really really light sourcream" Proceeds to dump an ice cream scoop worth on it
  • EH
    emma householder
    Oct 15, 2025
    1.0
    I ordered from this location multiple times and this is not the first time they have messed up my order. I ordered a chicken bowl with rice, black beans and toppings (lettuce, salsa etc) paid extra for guacamole. When I opened my bowl I got chicken rice cheese and spicy sauce. I ordered delivery so I did not see them make it. When I bit into the chicken after a few bites I realized it was undercooked and the chicken was still raw. Very disappointed in this food and I cannot eat it since it is raw.
  • EB
    Emery Brasyava
    Aug 25, 2025
    5.0
    ⭐⭐⭐⭐⭐ I had an outstanding experience at this Chipotle! Kara was incredibly friendly and made sure I got exactly what I wanted, which really made my meal special. The food was excellent—the beans had perfect consistency, the rice was fresh, and the meat was served hot and cooked perfectly. The restaurant was spotless, which made the experience even better. The whole team, including managers Athan and Delaney, as well as Connor and Debbie, were welcoming and professional. Truly a five-star visit—I can’t wait to come back!
  • ZB
    Zach Barensfeld
    Aug 24, 2025
    1.0
    We ordered burritos through the app and they were made incorrectly. We received free entrees which helped and we reordered our burritos again. Made incorrectly again. Whoever you had working mobile orders on 8/24 between 5pm and 730pm should be either retrained or fired. The state of the kitchen is disgusting and the amount of stray food in our burritos on top of the incorrect food was unacceptable.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Cranberry Springs serve?

Chipotle Mexican Grill in Cranberry Springs serves customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill in Cranberry Township, PA?

Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.