Business Details
About
Mexican Restaurant
Chipotle Cranberry Springs is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
2080 Mackenzie Way, Cranberry Township, PA
16066, United States
Hours
Reviews
3.5
702 reviews
5 stars
303
4 stars
122
3 stars
57
2 stars
46
1 star
174
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables, overflowing trash, and unsanitary bathrooms.
Order Accuracy
Customers frequently reported incorrect orders, missing items, and poor portion sizes, leading to significant dissatisfaction.
Food Quality
There were numerous complaints about food quality, including undercooked chicken, burnt items, and overall inconsistency in meal preparation.
Customer Service
Many reviews mentioned poor customer service, with staff being unfriendly, unhelpful, and lacking proper training.
Ingredient Availability
Customers noted that the location often ran out of key ingredients, impacting their ability to order desired meals.
- COCat OmenitschJan 3, 20262.0Received food with a hair in it. They were apologetic and remade the quesadilla right away but didn't give me a new side of rice for the kids meal. The mandarin was rotten. Every single table was filthy and there was virtually no cutlery. Bathroom was dirty. Staff was friendly.
- BHBob HoehnNov 7, 20251.0Grabbing dinner on the go. This is the 2nd time in two weeks I order a chicken bowl and they say they have no chicken or this time they say it will be 15 minutes for chicken. I couldn't wait so I asked if I could have steak for the chicken price as I couldn't wait 15 minutes. I was told no. Also both times no soap in the bathroom. Empty. Do not recommend this location.
- MNMichael NorlanderOct 29, 20252.0"Realllllllllllly really really light sourcream" Proceeds to dump an ice cream scoop worth on it
- EHemma householderOct 15, 20251.0I ordered from this location multiple times and this is not the first time they have messed up my order. I ordered a chicken bowl with rice, black beans and toppings (lettuce, salsa etc) paid extra for guacamole. When I opened my bowl I got chicken rice cheese and spicy sauce. I ordered delivery so I did not see them make it. When I bit into the chicken after a few bites I realized it was undercooked and the chicken was still raw. Very disappointed in this food and I cannot eat it since it is raw.
- EBEmery BrasyavaAug 25, 20255.0⭐⭐⭐⭐⭐ I had an outstanding experience at this Chipotle! Kara was incredibly friendly and made sure I got exactly what I wanted, which really made my meal special. The food was excellent—the beans had perfect consistency, the rice was fresh, and the meat was served hot and cooked perfectly. The restaurant was spotless, which made the experience even better. The whole team, including managers Athan and Delaney, as well as Connor and Debbie, were welcoming and professional. Truly a five-star visit—I can’t wait to come back!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Cranberry Springs serve?
Chipotle Mexican Grill in Cranberry Springs serves customizable Mexican fast-casual meals including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in Cranberry Township, PA?
Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.
Does Chipotle in Cranberry Springs offer delivery and pickup services?
Yes, Chipotle offers both in-store pickup and delivery services.
Can I order Chipotle online or through an app?
Yes, you can order Chipotle online through their website or the Chipotle app available on the App Store.
How does Chipotle ensure the quality and sourcing of their ingredients?
Chipotle follows "Food with Integrity" principles, using 53 real ingredients sourced from farms that adhere to humane and sustainable practices without artificial colors, flavors, or preservatives.
What payment methods are accepted at Chipotle Cranberry Springs?
Chipotle accepts credit cards and offers gift cards for payment.
Is Chipotle Mexican Grill in Cranberry Township LGBTQ+ friendly?
Yes, this Chipotle location welcomes LGBTQ+ customers.
What financial services are available near Chipotle Cranberry Springs?
Nearby financial services include Charles Schwab, Fidelity Investments, and Clearview Federal Credit Union, which customers can visit for investing, financial advising, and credit union services.
What other dining options are near Chipotle Cranberry Springs?
Other nearby dining options include Burgatory (burger and American cuisine) and Milkshake Factory (ice cream and fast food), offering a variety of meal choices before or after visiting Chipotle.
Are there wellness or beauty services around Chipotle Cranberry Springs?
Yes, there are multiple nearby wellness and beauty salons including Philip Pelusi Cranberry, Neve Nails and Spa, and Stretch Zone, perfect for customers looking to relax or get pampered after a meal.