Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, with many experiencing long wait times for their orders.
Order Accuracy
Numerous reviews indicated that orders were often incorrect, leading to customer frustration.
Food Quality
Feedback highlighted issues with food quality, including cold items, burnt burgers, and overall dissatisfaction with taste.
Cleanliness
Many customers noted that the restaurant was dirty, with unclean tables and floors, contributing to a negative dining experience.
Staff Behavior
Several reviews mentioned rude or unprofessional behavior from staff, particularly management, which negatively impacted customer experiences.
KH
Kendra Haworth
Nov 14, 2025
1.0
French fries were cold and my strawberry was nasty casue it taste like chocolate and I don’t like chocolate. I was supposed to get a spicy mc crispy didn’t get it. Service there sucks and my double cheeseburger didn’t have anything on it only had ketchup. Not the first time they have totally messed up my order. The wait to get my order is way to longer and outrageous.
RL
Roger Lindsey
Nov 7, 2025
1.0
Wouldn't give us are food even no we order before hours switched
DB
Dani Byrd
Nov 1, 2025
5.0
I'm personally not a fan of McDonald's food but I know a lot of people are. I was here Doordashing and the kids in the kitchen were great and fun to work with. I especially love Parker. He was having a rough time even though he was doing his job. A customer got really mouthy with him and threatened to call corporate. So I myself will be making a call to corporate for Parker.
KP
Kaylee Pierson
Oct 30, 2025
1.0
Burger was raw and service was rude and impolite when brought to the attention of the manager. Had to wait another 15 -20 minutes just to get a new burger.