Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Mixed reviews on food quality, with some customers enjoying the meals while others reported cold or improperly prepared items.
Service Issues
Numerous complaints about slow service, incorrect orders, and rude staff interactions.
Customer Experience
Positive feedback on friendly staff and good customer service, but also reports of unprofessional behavior and dissatisfaction with order accuracy.
Cleanliness
Some customers noted cleanliness and good atmosphere, while others mentioned issues with the dining area and food preparation.
DC
Dan Caldwell
5 days ago
1.0
Arby's used to be good, great even... Now I'd rather eat a shoe. Once they changed the chicken, bacon, swiss, it all went downhill fast.
KH
Kim Hogan
Jan 2, 2026
2.0
Stopped for lunch. My husband's burger was half raw and fries were cold.
He went up and complained and the guy says ok and walked away. Never offered to fix anything. Guess we won't be stopping there again .
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Certified March 01, 2026Yext Knowledge Graph
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