Chipotle Mexican Grill

2.1
795 reviews
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About

Mexican Restaurant
Chipotle Moon Township is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
927 Brodhead Rd, Coraopolis, PA
15108, United States

Hours

Reviews

2.1
795 reviews
5 stars
148
4 stars
55
3 stars
29
2 stars
48
1 star
515

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional staff, with many experiences highlighting poor customer service and lack of attentiveness.

Food Quality

Numerous reviews mentioned issues with food quality, including undercooked rice, cold food, and incorrect orders, leading to dissatisfaction.

Cleanliness

The restaurant was often described as dirty, with complaints about trash on the floors and unclean tables, contributing to a negative dining experience.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and inadequate portion sizes, leading to frustration and disappointment.

Management Issues

Several reviews suggested a need for better management and staffing, as the location appeared to be poorly run and often out of basic food items.
  • TV
    Tom Valenty
    3 days ago
    1.0
    Last week, no queso cheese 2 hours left before closing. This week, no tortilla chips left 1 hour before closing...on a Saturday night. I deliver the food, so I cant check it most of the time, but I hear the compliant. Guess who has to apologize, me. This definitely seems like an unimportant store to the corporate bottom line.
  • SL
    Sunny Lebron
    6 days ago
    1.0
    I love chipotle, but this is the absolute worst location. Every time I go in the workers are not only rude, but have such visibly poor personal hygiene that they look like they need to be hosed down!
  • BA
    Bilal Asghar
    Nov 9, 2025
    4.0
    When I visited this store for lunch. Despite its fluctuating reputation, I was quite disappointed with my experience. My friend and I were the only customers in the store, and I was served extremely quickly. However, the service was sloppy and downright rude. While fast service is acceptable, this was simply poor service. There was no need to rush when we were the only ones in the building. I’ve given this place a few chances, but it clearly needs some serious improvement.
  • UR
    Ulysses Robinson
    Nov 8, 2025
    1.0
    HORRIBLE! And no customer service. I ordered $75 of food to be delivered. The whole order was wrong, so I had to drive there 20 minutes each way. They were out of everything, called customer service and was routed to multiple people then routed to fill out a survey. I have had issues before but this time I am done. This company needs restructuring because it won’t last with this type of mess.
  • JB
    Jennifer Bockelman
    Nov 6, 2025
    1.0
    This is seriously the worst Chipotle and needs new management. They are ALWAYS out of food. Last time they served chicken that was still pink. Their sodas were out. Something is always missing or wrong every single time I come here and I mean that literally. It’s a systemic problem with the Chipotle that really comes down to poor management.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Moon Township serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours for Chipotle Mexican Grill at 927 Brodhead Rd?

The restaurant is open every day from 10:45 AM to 11:00 PM.