Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Numerous reviews highlighted consistently poor customer service, with staff being rude, unwelcoming, and dismissive towards customers.
Food Quality
While some customers praised the bagels and breakfast sandwiches, many reported issues with food quality, including stale or burnt bagels and incorrect orders.
Cleanliness
Several reviews mentioned the store's lack of cleanliness, with reports of dirty floors, unclean surfaces, and flies present in the establishment.
Long Wait Times
Customers frequently complained about long wait times for food orders, with some stating they waited over 30 minutes without receiving their orders.
Pricing Concerns
Many customers expressed dissatisfaction with the high prices for bagels and sandwiches, feeling that the quality did not justify the cost.
AS
Amanda Schachter
Oct 25, 2025
1.0
I never leave reviews but the people working there are literally miserable every single time I’ve gone in there to the point that it makes me feel unwelcome. No hello, nothing- you are literally ignored until you order and then snapped at to be told that they are out of something. I watched the woman making sandwiches snap at the lady in front of me telling her there’s no hot coffee, then there was no lettuce, and just mean in general. When I got to my turn to order, they had only two eggs left - granted it was 1:40 but there’s a better way to go about talking to customers. I stopped coming here awhile ago bc they were always unpleasant and I will not be back again. Even though it’s close to closing time, there’s no need to be that way. I’m not spending $9 for a bagel sandwich with half the ingredients missing and a mean attitude.
HC
Hannah Cooper
Oct 7, 2025
1.0
It took over 45 minutes to get my food and then it came wrong :(
RD
Reggie Dunlop
Sep 25, 2025
1.0
I left early for work and went a few miles out of my way to pick up breakfast here. The website and sign on the door said, "Open 6:00 AM." I arrived at 6:10, and the door was locked. I went back to my car and waited until 6:15. This time I tried the other door and got in. The woman there told me, in no uncertain terms, "We're closed." I asked a when they'd open and she said in about 20 minutes. I was already there, so I decided to wait it out. I sat down (it was raining outside) and was told, that I couldn't wait inside. At least one other customer was turned away as well.
I understand that employees don't just walk in at 5:59, flick on the lights and open for business, and unforseen things can happen, I get it. But if you say you open at 6:00, you should open at 6:00, or very close to it.
JB
Jeffrey A Burger
Sep 11, 2025
5.0
Fantastic as usual! Great bagels & breakfast sandwiches. They also serve lunch bagels
BR
Bill Rich
Sep 9, 2025
4.0
Bagels are great. Service was cold and felt unwelcomed. We arrived at opening, 6 am. Was served by a female.
Frequently Asked Questions About Bruegger's Bagels
What types of bagels and sandwiches does Bruegger's Bagels offer?
Bruegger's Bagels offers authentic New York style bagels with made-in-Vermont cream cheese, along with a variety of breakfast and deli sandwiches including Farmhouse, Vermonter, Western, and Sriracha Honey Sunrise egg sandwiches.
What are the opening hours of Bruegger's Bagels at 1134 Thorn Run Rd Extension?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
Does Bruegger's Bagels provide catering services?
Yes, Bruegger's Bagels offers breakfast and lunch catering services available through online ordering.
Can I order Bruegger's Bagels for same-day delivery or pickup?
What payment methods are accepted at Bruegger's Bagels?
They accept American Express, Android Pay, Apple Pay, cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does Bruegger's Bagels provide parking facilities?
Yes, there is free street parking as well as free parking lot available for customers.
Are there any nearby places where I can get additional services or entertainment?
Nearby places include Kip's Ice Cream for desserts and smoothies, Hunan Chinese Restaurant for more dining options, and Sport Clips Haircuts for haircuts and grooming.
If I am visiting Bruegger's Bagels, where can I find postal services nearby?
The US Post Office, USPS Collection Point, and United States Postal Service are all close to Bruegger's Bagels for your shipping and mailing needs.
What public safety and government offices are near Bruegger's Bagels?
Moon Township Police Station, Moon Township Police Department, Moon Township Occupational Tax office, and Moon Township Fire Department Public Safety Building are nearby for public safety and government services.
How can I conveniently order Bruegger's Bagels products from my mobile device?
You can use the Bruegger's Bagels mobile app available on Android and iOS to order ahead for faster service.