Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Customers frequently praised the bagels and breakfast sandwiches for their taste, but there were numerous complaints about stale or poorly made items.
Customer Service
Many reviews highlighted rude and unprofessional staff behavior, with several customers feeling unwelcome or mistreated during their visits.
Cleanliness
Multiple reviews pointed out issues with cleanliness, including dirty floors and unsanitary conditions, which detracted from the overall experience.
Service Speed
Customers reported long wait times for food and orders, with some experiencing significant delays and incorrect orders.
Pricing
Several customers expressed dissatisfaction with the high prices relative to the quality and portion sizes of the food.
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Greg Schmidt
Dec 30, 2025
5.0
Bruegger’s Bagels is a great spot for a consistently satisfying meal. The bagels are always fresh, chewy, and flavorful, with a wide variety of options and generous cream cheese portions. The staff is friendly and efficient, even during busy mornings, making it an easy and enjoyable place to grab breakfast or lunch. We would go here more often, but it is expensive.
LF
Lynn Franchick
Dec 28, 2025
2.0
Ordered bagels for pick up on Christmas Eve. Spoke to Ryan TWICE about my order. When my husband went to pick up at 6:30 my ordered wasn't ready because 2 of the bagels on my list were not made yet. My husband was told who ever took the order should have shared that with me. I tried calling to see if I could come out and pick up the ones I wanted from my order but the staff who picked up the phone said hello and just set it down and never spoke to me. I waited over 5 minutes and then hung up. I tried again but no one picked up.
Perhaps you need to train the staff on giving information on taking orders and how to deal with customers on the phone.
TT
TS
Dec 17, 2025
1.0
The two employees at the Thorn Run location in Moon were both rude this morning around 10:45am. Actually, it was directed towards myself because I witnessed the hellos and goodbyes and easy going tones of voice with the other customers. The young girl making bagel sandwiches was upset that I asked her to change her gloves, but she left the food station to go in the supply area and she touch a dish cloth to wipe a counter. I don’t want you to touch my food after that because it was cross contamination. Next, I asked the guy at the register a question about points and he was very rude. I asked what was wrong, and he said can you pay or not…I should have walked out because the sandwich wasn’t as good as Downtown Pittsburgh,Southside or Sewickley locations. I’ll never go there again to be mistreated by to kids that should be professional with everyone that comes through those doors.
RR
Randy
Nov 30, 2025
2.0
Ordered 4 breakfast sandwiches from Bruegger’s Bagels Moon Township location; spent $40. Ordered the smokehouse brisket sandwich - same sandwich I always order there. This time, there was such a scant amount of brisket on it until I thought it had been left out altogether or that they ran out of meat. They left off what usually comes with the actual sandwich and had the wrong cream cheese on it as well which comes with the sandwich anyway. Not ok for the price charged for one sandwich and not worth what was paid. Very disappointing.
TC
T C
Nov 26, 2025
5.0
Bruegger’s, please never close! We love their bagels and have always had good experiences at this location.
Nothing is cheap anymore sadly, but the bagels here are always worth it, especially since the location near us closed.
Frequently Asked Questions About Bruegger's Bagels
What types of bagels and sandwiches does Bruegger's Bagels offer?
Bruegger's Bagels offers authentic New York style bagels with made-in-Vermont cream cheese, along with a variety of breakfast and deli sandwiches including Farmhouse, Vermonter, Western, and Sriracha Honey Sunrise egg sandwiches.
What are the opening hours of Bruegger's Bagels at 1134 Thorn Run Rd Extension?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
Does Bruegger's Bagels provide catering services?
Yes, Bruegger's Bagels offers breakfast and lunch catering services available through online ordering.
Can I order Bruegger's Bagels for same-day delivery or pickup?
What payment methods are accepted at Bruegger's Bagels?
They accept American Express, Android Pay, Apple Pay, cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does Bruegger's Bagels provide parking facilities?
Yes, there is free street parking as well as free parking lot available for customers.
Are there any nearby places where I can get additional services or entertainment?
Nearby places include Kip's Ice Cream for desserts and smoothies, Hunan Chinese Restaurant for more dining options, and Sport Clips Haircuts for haircuts and grooming.
If I am visiting Bruegger's Bagels, where can I find postal services nearby?
The US Post Office, USPS Collection Point, and United States Postal Service are all close to Bruegger's Bagels for your shipping and mailing needs.
What public safety and government offices are near Bruegger's Bagels?
Moon Township Police Station, Moon Township Police Department, Moon Township Occupational Tax office, and Moon Township Fire Department Public Safety Building are nearby for public safety and government services.
How can I conveniently order Bruegger's Bagels products from my mobile device?
You can use the Bruegger's Bagels mobile app available on Android and iOS to order ahead for faster service.