Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Conshohocken, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Several reviews mentioned unsatisfactory food quality, including stale donuts and improperly prepared items.
Speed of Service
While some customers noted quick service, many others experienced long wait times and slow service, especially during busy hours.
Cleanliness
Multiple reviews pointed out unsanitary conditions within the store, contributing to a negative overall experience.
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Michael Majewski
Nov 13, 2025
4.0
Food is always good and Dunks has the best coffee. For some reason or another though, at least with this particular location, you have to ask for napkins. I guess they don't think people use them, so they don't just give them.
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L Ricks
Nov 12, 2025
3.0
Rustic, flies in donut case, dirty windows
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Kathy Estfanous
Nov 6, 2025
2.0
I was already wary of this Dunkin but I was surprised they’d made my drink good in the past but unfortunately, this time it was different. I went to the Dunkin by myself for the first time ever and I went up to the drive-through and I noticed that there’s someone there I was kind of shocked. Its soon my turn to order what I want after the other car left and and then I drive up behind where the other was and I witnessed both the lady inside of the Dunkin and the driver I guess interacting I didn’t think anything of it until the lady closed her windows. The man in the car was just sitting there and eventually he said the F word and something about the lady. I guess the lady made him angry and then he drove off. It was my turn to pick up my order and go on with my night. She proceeds to make the drink and then right before she’s about to finish. She drops the lid for my drink on the ground and then pick it right back up and then put it on my cup and mixes. I was expecting something like that, but I honestly didn’t want to interact or say anything or fight. I just wanted my drink and I wanted to go home. Yes, that’s a little gross but give me a break. I don’t wanna fight. She says 5.18 is my total which is usual for my order andI proceed to give my phone to her to pay for my drink. She taps my phone I hear the ding noise go off. I thought that’s it she was like no it didn’t work and we tried again and it worked I was a little suspicious by what was going on and I was right. When I checked my bank account, I saw that she took 6.95 from me. To top it off I then tried my drink and it’s literally something completely different. I asked for brown sugar, she said brown sugar I said brown sugar and yet what I tasted was pumpkin or cinnamon or just a seasonal flavor not brown sugar. This lady usually makes my drink perfectly, but it’s of course the one time I go physically myself instead of ubering. After the purchase was complete I try to ask for my recipe, but she just slams and locks the windows together. It’s seem like this lady just one day snapped and now is tired of dealing with customers. It’s ppl of her kind that always take more money away from me than they should. I need to just stick to Starbucks. IF the owner of this Dunkin reads this do something already everyone hates this Dunkin.
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Angel Baby
Oct 24, 2025
3.0
It was an ok experience. They had a young girl (maybe 15-16) at the window who didn’t really understand when I asked for a cup of water. Upon checking, they said I would have to pay. For TAP WATER?? I left. I’ve NEVER had to pay for water at any other Dunkin I go to. Won’t be back to this one. ✌🏾
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Chris B
Oct 6, 2025
1.0
Literally the worst dunkin of all times. Every single day they don't mind charging my girlfriend for her cold foam but every single day they try to skip out on it. Every single day at this location i have to say something and they act like they don't understand English when I tell them there's no cold foam but they still charge. Don't waste your time or money at this location. Their donuts also have no filling in them.