Business Details
About
Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Concord Township off Evergreen Drive and Baltimore Pike and next to Staples.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.2
1,594 reviews
5 stars
977
4 stars
290
3 stars
153
2 stars
81
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service varied widely, with some praising attentive and friendly staff, while others reported long waits and inattentive service.
Food Consistency
Food quality was inconsistent; some customers enjoyed well-prepared meals, while others received overcooked or poorly presented dishes.
Management Response
Management was noted for addressing issues proactively, often compensating customers for mistakes and ensuring satisfaction.
Overall Experience
While many customers had positive experiences, there were significant complaints about service and food quality, leading to mixed reviews.
- BKBen Kline2 days ago5.02nd visit to this location, both times we have ordered the exact same items and both times the food and servers have been excellent. Great job by the entire staff!
- MLMichelle LlewellynJan 5, 20263.0Always loved their coconut shrimp would have this as my entree. I haven't been there for about 9 months . This time the coconut shrimp was bland and wet there was no crunch to it and the shrimp was smaller than what it was before.
- JEJim EnglishJan 1, 20265.0We ordered take out. The order wasn’t ready when indicated. The staff said they over cooked our medium filet so the recooked one for us rather than serve a bad steak. The second steak was perfect and the manager gave us $50 in gift cards for our wait/inconvenience. First class all the way - 5 stars !!
- FRFelicia RutDec 11, 20251.0I wish I could review the food but we sat at our table for 15-20 minutes waiting for service while the restaurant was nearly empty and 3-4 employees joked around and hung out at the host stand and ran around in and out of the bathroom a million times. The manager was also standing at the host stand when we gave up and walked out and we were told to have a good day.... by the hostess that had sat us 20 min prior and wasnt at all wondering why we were already leaving. Clearly someone had been served at some point judging by the dirty tables in our otherwise empty section. This was mid day 4:30pm. Never had a bad experience at an Outback before so we were baffled. I've worked in the restaurant industry for 20 years now, and run one. This was just stupid.
- BBBobbiedoyle3Dec 11, 20251.0We have gone to outback in De. and MD and always had good service and food. This location needs some training from the top down. Host walked slow mo ( high idk) to our completely empty side of the restaurant. We waited for service for about 10 minute's and both used the bathroom and despite servers running around we didn't even get a drink order in. I waited at the host desk for a few minutes before leaving and the manager came up to talk to the 3 employees at the host desk and none of them even acknowledged us. AND one had the nerve to tell us to have a nice day when we pushed the door open. Teach your staff or shut down. Now we know why it was so empty just before dinner. We went to another steakhouse up the road and got top rate service from the moment we entered.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the opening hours of Outback Steakhouse in Glen Mills?
Outback Steakhouse in Glen Mills is open from 11:00 AM to 9:30 PM Monday to Thursday, 11:00 AM to 10:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.
Does Outback Steakhouse offer gluten-free menu options?
Yes, Outback Steakhouse offers a gluten-free menu. You can view gluten-free options on their website at https://www.outback.com/nutrition/gluten-free.
What kinds of payment methods are accepted at Outback Steakhouse in Glen Mills?
They accept American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Can I order food for pickup or delivery from Outback Steakhouse?
Yes, they offer in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery services.
Does Outback Steakhouse have a bar and do they serve alcoholic beverages?
Yes, the restaurant has an onsite bar and serves liquor, beer, wine, and cocktails.
Is there a happy hour at Outback Steakhouse, and what are the times?
Yes, happy hour is daily from 4:00 PM to 6:00 PM Monday through Sunday.
What is the dress code at Outback Steakhouse in Glen Mills?
The attire is casual, suitable for a relaxed dining experience.
Are families and children welcome at Outback Steakhouse?
Yes, the restaurant welcomes families and children, offering a children's menu and high chairs.
What nearby places can I visit before or after dining at Outback Steakhouse?
Nearby you can visit Terrain Garden Cafe for a coffee, Del Pez Mexican Gastropub for a different dining experience, or shop at Staples located next to the restaurant.
How can nearby courier services like Amazon Locker or UPS Access Point help customers visiting Outback Steakhouse?
Customers can conveniently pick up or drop off packages at Amazon Locker - Kieu or UPS Access Point nearby, making it easy to combine errands with their meal at Outback Steakhouse.