Wendy's

3.2
1147 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3995 Columbia Ave, Columbia, PA
17512, United States

Hours

Reviews

3.2
1,147 reviews
5 stars
361
4 stars
224
3 stars
142
2 stars
90
1 star
330

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 20 minutes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and tables, and a general lack of cleanliness in the restaurant.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Food Quality

Customers frequently complained about cold or poorly prepared food, with some items not meeting expectations.
  • NW
    Nikita Wise
    Nov 10, 2025
    1.0
    The workers get everything wrong constantly, everyone has an attitude as if it's the public's fault they're employed there. Little to no respect or decency from them, orders take forever for no reason, and they denied me a refund after giving away my order to someone else. Every time I think of giving it a chance again I'm beyond disappointed. Close the damn place already. It's always been shit.
  • KK
    Keith Keller
    Oct 26, 2025
    1.0
    Took forever for 2 junior bacon cheeseburgers.... didnt even get the damn bacon.
  • CS
    Cullen Dosch (SLACKWEED)
    Oct 9, 2025
    1.0
    Garbage service lol, paid 16$ for a meal and food and asked for a single ranch. OOOF THATS GONNA COST Ya .50 homie MINIMUM.
  • SG
    Steven Garner
    Sep 29, 2025
    4.0
    Fastest drive thru experience ever!!
  • NM
    Nancy McMurray
    Sep 18, 2025
    5.0
    On Sept 17th after going to see Noah, our tour bus broke down, we didn't get back on the road till after 10 pm. We were unable to find a place to eat dinner. Our bus driver turned into Wendy's seeing that the drive thru was still open. He knocked the door and the lady mopping the floor answered, she after hearing our problem, she got the manger. He only took a couple mintunes to open his door to all 35 of us. We were treated pleasantly, quickly, and with smiles from the whole staff (while still serving the drive thru). Our food was hot, neatly served not like it was rushed. As we were eating the manager passed out FrostyKey tags to all that wanted them. We are all very grateful and blessed to the staff at this Wendy's. Thanks you for being so gracious to us.

Frequently Asked Questions About Wendy's

Is Prospect Rd Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.