Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 20 minutes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not prepared as requested.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and tables, and a general lack of cleanliness in the restaurant.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Food Quality
Customers frequently complained about cold or poorly prepared food, with some items not meeting expectations.
NW
Nikita Wise
Nov 10, 2025
1.0
The workers get everything wrong constantly, everyone has an attitude as if it's the public's fault they're employed there. Little to no respect or decency from them, orders take forever for no reason, and they denied me a refund after giving away my order to someone else. Every time I think of giving it a chance again I'm beyond disappointed. Close the damn place already. It's always been shit.
KK
Keith Keller
Oct 26, 2025
1.0
Took forever for 2 junior bacon cheeseburgers.... didnt even get the damn bacon.
CS
Cullen Dosch (SLACKWEED)
Oct 9, 2025
1.0
Garbage service lol, paid 16$ for a meal and food and asked for a single ranch. OOOF THATS GONNA COST Ya .50 homie MINIMUM.
SG
Steven Garner
Sep 29, 2025
4.0
Fastest drive thru experience ever!!
NM
Nancy McMurray
Sep 18, 2025
5.0
On Sept 17th after going to see Noah, our tour bus broke down, we didn't get back on the road till after 10 pm. We were unable to find a place to eat dinner. Our bus driver turned into Wendy's seeing that the drive thru was still open. He knocked the door and the lady mopping the floor answered, she after hearing our problem, she got the manger. He only took a couple mintunes to open his door to all 35 of us. We were treated pleasantly, quickly, and with smiles from the whole staff (while still serving the drive thru). Our food was hot, neatly served not like it was rushed. As we were eating the manager passed out FrostyKey tags to all that wanted them. We are all very grateful and blessed to the staff at this Wendy's. Thanks you for being so gracious to us.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Columbia, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Columbia, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (717) 285-9607.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Prospect Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Columbia, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's on Prospect Rd in Columbia, PA?
Wendy's on 3995 Columbia Ave in Columbia, PA is open daily from 7:00 AM to 1:00 AM for dine-in, drive-thru, and delivery.
Does this Wendy's location offer drive-thru and delivery services?
Yes, this Wendy's location has drive-thru service and offers delivery where available, along with dine-in options.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app, available in the App Store.
Is breakfast served at this Wendy's location?
Yes, breakfast is served here with options including combos, sandwiches, coffee, and sides available via online ordering or in-restaurant.
What payment methods are accepted at Wendy's on Columbia Ave?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I provide feedback or contact Wendy's Prospect Rd location?
You can contact them at (717) 285-9607 or provide feedback through their Customer Care team online or by filling out the satisfaction survey with details from your visit.
Where can I buy or check the balance of Wendy's gift cards?
Wendy's gift cards are available in-restaurant, selected retailers, and online at wendysgiftcards.com, where you can also check your balance.
What are some nearby places I can visit before or after dining at Wendy's?
Nearby places include China Inn Restaurant for Asian cuisine, Musser’s Market for groceries, and the Columbia Family Restaurant for American-style meals.
Are there convenient services near Wendy's that can assist with banking or money transfers?
Yes, Western Union offers money transfer services, and there are several ATMs nearby including Citizens ATM, PNC ATM, and LibertyX Bitcoin ATM.
If I need health or medical assistance near Wendy's, where can I go?
Nearby medical options include Hillcrest Pharmacy & Compounding and Penn State Health Medical Group – Prospect for doctor and health services.