Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,153 reviews
5 stars
361
4 stars
227
3 stars
142
2 stars
90
1 star
333
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, particularly in the drive-thru, with waits often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and tables, contributing to a negative dining experience.
Food Quality
Customers frequently complained about cold or poorly prepared food, with some expressing disappointment in the overall taste.
- CMCassidy Mohn5 days ago4.0It's fast food. This location used to be terrible for service. I am happy to say they have improved significantly!
- MLMegan LaukhuffJan 5, 20261.0Takes atleast 10 minutes in the drive through for them to take your order… every single time I go. Wanna give them the benefit of the doubt and come back, but it’s always the same. 0/10
- JDjeff diazDec 22, 20251.0Made a mobile order for the drive through and it took 30 minutes to get my food. Never coming back. I rather starve
- AAAustinDec 21, 20254.0its a Wendy's, but the staff was friendly and fast.
- KKKyleDec 15, 20251.0Went through the drive through, ordered a meal. Seems normal, right? I thought so too, until I reached the window to pay/pickup my order. Here's the sequence events: Employee #1 took my card and ran it as normal, then handed it back to me. Employee #2 Walked over to the drink machine and poured 2 drinks, I assume for other customers. Employee #3 Comes over and hands my food out the window to me. Employee #1 turns around, grabs one of the drinks still on the machine, TAKES A DRINK, and then puts it back down before Employee #2 put a lid on it and walked away. All employees saw this. It seemed normal to them. Never again will I eat here, such a shame to see how bad it's gotten.
Frequently Asked Questions About Wendy's
Is Prospect Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's on Prospect Rd in Columbia, PA?
Wendy's on 3995 Columbia Ave in Columbia, PA is open daily from 7:00 AM to 1:00 AM for dine-in, drive-thru, and delivery.
Does this Wendy's location offer drive-thru and delivery services?
Yes, this Wendy's location has drive-thru service and offers delivery where available, along with dine-in options.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app, available in the App Store.
Is breakfast served at this Wendy's location?
Yes, breakfast is served here with options including combos, sandwiches, coffee, and sides available via online ordering or in-restaurant.
What payment methods are accepted at Wendy's on Columbia Ave?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I provide feedback or contact Wendy's Prospect Rd location?
You can contact them at (717) 285-9607 or provide feedback through their Customer Care team online or by filling out the satisfaction survey with details from your visit.
Where can I buy or check the balance of Wendy's gift cards?
Wendy's gift cards are available in-restaurant, selected retailers, and online at wendysgiftcards.com, where you can also check your balance.
What are some nearby places I can visit before or after dining at Wendy's?
Nearby places include China Inn Restaurant for Asian cuisine, Musser’s Market for groceries, and the Columbia Family Restaurant for American-style meals.
Are there convenient services near Wendy's that can assist with banking or money transfers?
Yes, Western Union offers money transfer services, and there are several ATMs nearby including Citizens ATM, PNC ATM, and LibertyX Bitcoin ATM.
If I need health or medical assistance near Wendy's, where can I go?
Nearby medical options include Hillcrest Pharmacy & Compounding and Penn State Health Medical Group – Prospect for doctor and health services.