Panera Bread

Reviews

• PW

  Pork Wontons

  5 days ago
  5.0
  DELICIOUS broccoli cheddar soup, hearty bread and cookie for $10! Great staff who work hard. Look forward to trying their other menu items. The grilled cheese looked amazing with a side of tomato soup. 👍
• AG

  Abraham Gillinta

  Feb 8, 2026
  5.0
  I wanted to take a moment to recognize Wayne, the manager at the Panera Bread, for outstanding customer service on Saturday, February 7th. After a long day of cleaning out a house we had just moved out of, my fiancée and I decided to order a late lunch/early dinner from Panera. We’ve ordered from Panera many times, including delivery, and have rarely had any issues. This time, though, my order arrived without the 20-ounce coffee I was really looking forward to and honestly needed to get through the rest of the day. The delivery was through DoorDash, and when I reached out, I was told I’d need to contact DoorDash for a refund. That response didn’t sit well with me, so I called the Panera directly and spoke with Wayne. He immediately confirmed that the coffee had been included and told me he would try to reach DoorDash to see if they could re-deliver it. He later called me back to say he was having trouble getting through and offered a refund. I told him not to worry about the refund and asked if I could just stop by to pick up the coffee instead. Since we had just moved and had no food, utensils, or coffee at home, that cup of coffee really mattered more than the money. Wayne didn’t hesitate. He told me to come in and said he’d make me a fresh one. When I arrived, Wayne was exactly as promised. He made me a fresh, hot coffee, was incredibly courteous and friendly, and didn’t seem bothered at all that I arrived later than expected. In a time when customer service can be hit or miss, Wayne absolutely got it right. I truly appreciate his professionalism, kindness, and willingness to go the extra mile. That coffee gave me the boost I needed to finish out the evening, and more importantly, it reminded me why I keep choosing Panera. Huge thanks to Wayne and the Collegeville Panera team for excellent service.
• MA

  Michael Augustine

  Feb 3, 2026
  5.0
  I have been there when it's busy. I have been there when it's slow. Everyone is always calm and working their fastest. Everyone is always cheerful and pleasant. And the food is always amazing.
• SH

  Shine Haridas

  Jan 17, 2026
  5.0
  Nice place, quick service, cozy setting. Great for a quick bite.
• JN

  James Naylor

  Jan 7, 2026
  1.0
  Recently received a $25 gift card for the holidays and decided to finally try Panera. Unfortunately, I was not impressed. I ordered a chicken bacon ranch sandwich ($12), an iced coffee (my go-to drink anywhere), and a cookie. Total came to $18.85, which honestly felt insane for what I got. The iced coffee was terrible — three sips and it went straight in the trash. The sandwich was equally disappointing. For $12, I expected something fresh and filling, but the chicken had that processed, frozen grilled chicken texture you’d get from a grocery store freezer section. Chewy and bland. Overall, very underwhelming for the price. Places like this might fool you once, but not twice. I won’t be back, and I wouldn’t recommend wasting your time or money here.

Frequently Asked Questions About Panera Bread