Customers frequently praised the pizza for its delicious flavors, crispy crust, and fresh ingredients, with many calling it the best in the area.
Service Issues
Several reviews highlighted inconsistent service, with reports of slow service, forgotten orders, and understaffing during busy times.
Staff Friendliness
Many customers appreciated the friendly and accommodating nature of the staff, particularly mentioning servers like Nicole and Alex.
Atmosphere
The restaurant is noted for its cozy and inviting atmosphere, making it a great spot for casual dining and socializing.
Mixed Experiences
While many enjoyed their meals, some customers reported dissatisfaction with specific dishes and overall food quality on certain visits.
DS
Douglas Scott
4 days ago
5.0
Solid pizza and excellent wings!
EF
Emily Frederick
Dec 19, 2025
1.0
Ordered a full size Caesar salad for $19.00 as an entree. Was sent what looks like a side salad.
JC
jay cee
Dec 16, 2025
5.0
Great spot and staff!!!!
SF
Steph F
Dec 8, 2025
5.0
First time trying Ember + Ale for pizza. The crust was thin and perfectly crispy, the ingredients tasted incredibly fresh, and the sauce had great flavor with just the right touch of sweetness. Easily the best pizza we’ve had in the area. We’ll definitely be back!
JO
Joel Ortiz
Nov 29, 2025
1.0
Best pizza in the area! However stopped eating in because they are always chronically understaffed. Either service is extremely slow or you get to eat amongst multiple tables and or bar spots that are piled with dirty dishes during the entirety of your meal (happened more than once because they didn't have staff to clear tables) No problem, we'll do takeout, right? Last two times they've gotten one of two pizzas wrong. Great product, but in need of serious management overhaul. Not worth the headache.
What are the regular business hours for Ember + Ale?
Ember + Ale is open Tuesday to Thursday from 3:00 PM to 10:00 PM, Friday and Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM. It is closed on Mondays.
Is Ember + Ale open on major holidays such as Christmas?
No, Ember + Ale is closed on Christmas Day every year.
What services does Ember + Ale offer for customer convenience?
Ember + Ale offers both in-store pickup and delivery services.
When is the delivery service available at Ember + Ale?
Delivery is available Tuesday to Thursday from 3:00 PM to 8:30 PM, Friday and Saturday from 11:00 AM to 8:30 PM, and Sunday from 11:00 AM to 8:00 PM. Delivery is closed on Mondays.
What are the takeout hours for Ember + Ale?
Takeout is available Tuesday to Thursday from 3:00 PM to 8:30 PM, Friday and Saturday from 11:00 AM to 8:30 PM, and Sunday from 11:00 AM to 8:00 PM. The restaurant is closed for takeout on Mondays.
Where is Ember + Ale located?
Ember + Ale is located at 99 Market St, Suite 4, Collegeville, PA 19426, United States.
How can I view the menu or place an order online for Ember + Ale?
You can view the menu and place orders online by visiting https://emberandale.com/menu.
Are there any convenient places nearby Ember + Ale for grabbing desserts?
Yes, Nothing Bundt Cakes, a bakery known for desserts, is located nearby and is great for grabbing sweets before or after your visit to Ember + Ale.
What options are available nearby Ember + Ale if someone wants a quick sandwich instead?
Jimmy John's, a fast food restaurant and sandwich shop, is close by and offers quick sandwich options that you can consider.
Are there other pizza restaurants near Ember + Ale for variety?
Yes, nearby pizza options include Pure Fire Pizza and Rapidough Pizza Pies, which offer a variety of pizzas in the area.