Dunkin'

3.7
256 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Collegeville, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
407 2nd Ave, Collegeville, PA
19426, United States

Hours

Reviews

3.7
256 reviews
5 stars
128
4 stars
39
3 stars
23
2 stars
20
1 star
46

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, with customers feeling disrespected and ignored.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and missing components.

Service Speed

While some customers praised quick service, others experienced long wait times, particularly in the drive-thru.

Product Quality

Several reviews mentioned issues with food quality, including burnt items and stale products, leading to dissatisfaction.

Cleanliness and Environment

Some customers noted that the location was clean and well-maintained, while others reported poor conditions and a lack of available donuts.
  • MM
    Max Mustermann
    Nov 8, 2025
    1.0
    I can't believe that Dunkin' hasn't pulled the franchise license from this location. They have almost no doughnut selection, which is of course the biggest reason why people choose to go there. No one greets you. You're expected to use the touchscreen ordering, which allows you to order items they don't have. Then it breaks upon payment. Was a disappointing and forgettable experience.
  • CM
    Candice McFall
    Aug 31, 2025
    1.0
    WORST Dunkin’ I have ever been to. The staff is rude and they will burn your food. The employees will make you wait a ridiculous amount of time in the drive thru while you can hear them on the other end of the speaker having conversations and laughing. Yes, talk and joke around to get you through the work day, but don’t make a customer wait for long period of time and then be unnecessarily rude to them. I’m surprised this location is still open and honestly hope it shuts down one day soon because those disgustingly mean employees should not be working in customer service.
  • TT
    Tootall Trucker
    Aug 28, 2025
    1.0
    Inedible order: Ordered 6 of their Wake-up wraps with White Cheddar instead of yellow. Order delivered and recieved yellow instead of white. Getting really sick and tired of this problem repeatedly happening!
  • PP
    Patricia
    Jul 14, 2025
    2.0
    The staff did not acknowledge my presence until I asked a question.
  • AB
    Alicia Buckley
    Jun 14, 2025
    2.0
    The staff of this Dunkin donuts is very nice, but they are also very inefficient. It takes forever to move through the drive-thru line. Sometimes, I have sat at the drive-thru speaker for 2 minutes or more. Listening to the staff members joke around and have a conversation. Then I drive to the window and all of a sudden they realize that they have customers.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Collegeville, PA?

Dunkin' in Collegeville, PA is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 5:00 AM to 6:00 PM.

Does Dunkin' offer delivery or curbside pickup services at the Collegeville location?

Yes, Dunkin' offers delivery and curbside pickup services at the Collegeville location.