Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.
Food Quality
Food quality was inconsistent, with complaints about cold items, incorrect orders, and overall lack of freshness.
Atmosphere
The dining environment was described as chaotic and uncomfortable, with cleanliness issues noted in both the dining area and restrooms.
Staffing Issues
Many reviews highlighted understaffing, leading to slow service and a lack of attention to customer needs.
Drive-Thru Experience
The drive-thru was frequently criticized for long wait times and poor communication from staff.
BT
Bryan Torrey
Nov 15, 2025
1.0
Drive through cashiers are very rude and the 3 times I've been there the order has been wrong, breakfast is even worse, and you have to give them your phone to tap and pay which defeats the purpse this particular Wendy's sucks, please don't spend your hard earned money there. As for breakfast the bun was stale and the egg was overcooked. I don't expect fast food workers to be a ray of sunshine but don't be rude and act annoyed simply because I place an order
GH
Gigi Hanny
Nov 14, 2025
2.0
I went here on November 14th at 11:30 pm. Tell that girl that she needs to have a better customer service attitude. She got AirPods in, she can’t even hear us order, she pretty much forgot half of it. She was rude when we confirmed our order yet she literally got it wrong. I received 4 nuggets in my 6 nugget and we also are missing a lemonade, straw, and forks. When we pulled up to pay she was on the phone and didn’t even talk to us. This is so weird that this is how customer service is now and yall do nothing about the bad reviews.
JJ
Jiggy Jake
Nov 9, 2025
5.0
Love the employees here, the food is usually fresh, great place to eat
RB
Railroad Bluesman
Oct 16, 2025
4.0
This Wendy's is pretty modern, but it is not a comfortable atmosphere to eat in. It's chaotic, no clear barriers for lines to the register, for food take away, etc. Everything feels rushed and unwelcoming.
CK
Christian Kittrell
Sep 26, 2025
4.0
I love Wendy's breakfast when it's hot and fresh. That's been the problem. It's been hit or miss with breakfast and/or lunch. Old fries. Cold nuggets. Great burger one day, sloppy the next.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Clifton Heights, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Clifton Heights, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (484) 521-3377.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5200 W Baltimore Wendy’s serve breakfast?
Yes, this Wendy’s location in Clifton Heights, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's at 5200 W Baltimore Ave, Clifton Heights, PA?
Wendy's at this location is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 5200 W Baltimore Ave has a drive-thru available from 6:30 AM to 1:00 AM every day.
Is breakfast served at the Wendy's on W Baltimore Ave?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit, and classic sandwiches, as well as coffee and sides.
Can I order delivery from this Wendy's location?
Yes, delivery is available. You can check delivery availability and order through the Wendy's app or at order.wendys.com by entering your address.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 5200 W Baltimore Ave?
You can contact their Customer Care team via live chat on their Contact page or call (484) 521-3377 directly. Feedback can also be submitted through the Wendy’s Customer Satisfaction Survey using your receipt details.
Are there other fast food restaurants near Wendy's at 5200 W Baltimore Ave?
Yes, nearby fast food competitors include McDonald's, Burger King, and Arby’s, all within close proximity for more dining options.
What nearby amenities can I visit when coming to Wendy's?
Nearby you can find banking services at Santander Bank US Branch and several ATMs, pet supplies at Petco, and entertainment at Putt-Putt Fun Center and Redbox rental services.
Are there places near Wendy's useful for errands or shopping?
Yes, near Wendy's you can visit Ashley Outlet for furniture shopping, Spirit Halloween for costumes, and ACME Markets for groceries and bakery items.
How can nearby transportation or travel services assist customers visiting Wendy's?
Travel-related services nearby include AAA travel agents, the Pennsylvania Department of Transportation Photo License Center, and the Driver License Center, which could be convenient for customers combining errands with dining.