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Wendy's

2.9
(171 reviews)

Business Details

(484) 521-3377
https://locations.wendys.com/

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5200 W Baltimore Ave, Clifton Heights, PA
19018, United States

Hours

Reviews

2.9
171 reviews
5 stars
48
4 stars
24
3 stars
19
2 stars
15
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing incorrect orders and poor customer service.

Food Quality

Customers reported inconsistent food quality, with issues such as cold or improperly prepared items being common.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the dining area.

Staff Attitude

Many customers noted a lack of professionalism and negative attitudes from staff, contributing to a poor dining experience.

Operational Efficiency

Long wait times and disorganization were frequently mentioned, indicating inefficiencies in service and order fulfillment.
  • SB
    starr briight
    2 days ago
    5.0
    Where shall I start lol this place is wonderful and has brought my family together for an Inexpensive hot, fresh and tasty meal with wonderful friendly and welcoming staff. Our family loves it here and have made it a family outing. Thank you Wendys
  • PC
    Pastel Coffeee
    Feb 22, 2026
    1.0
    We placed and order at the kiosk and customize the burgers to our liking. When we receive them, both of the burgers were raw. We asked them to remake the one since will not eat raw meat, has to be well done, and that is the standard for fast food places due to illnesses. They remade it wrong had to go back up and they were like what “even ordered you have.” They aren’t referencing the order receipts when making food . So they had to made three times and might not already be done this time I didn’t even bite it yet. They then forgot the frosty and was rude when they handed it to the significant other. Then we purchased a thing of ranch which was $.50. We gave them a dollar and we only got 5 cents back. With a rude voice the person at the counter said, “ We have no quarters.” Like do you not know how to do basic math? We could’ve got five times or 20 nickels or mixture. I do not recommend this place at all. They should have to do a food safety course about illnesses when it comes to all meat and fast food.
  • ZZ
    Zave
    Feb 20, 2026
    5.0
    This Wendy's location in Clifton Heights has good staff members and my food was prepared hot & accurate. I'm not sure what happens at this store at night but day time food for me is great. The store has plenty of seating and also you can eat outside as seen in this reviews pictures. I understand employees are supposed to work in certain area and not allowed to cross in another workers area but it gets ridiculous when the front counter staff member isn't at the register and there is a drive thru window worker just standing there with no one in the drive thru. My order was sitting on the back blue shelving area and the drive thru worker couldn't grab the order until the cashier came back and then we're just looking at each other because the drive thru worker has no customers. Lol it's like a person will get fired for helping out a customer not in their area. Funny but strange. Keep up the good work with the hot food.
  • TB
    The taste buds
    Jan 29, 2026
    5.0
    Very good late night crew, food was hot and fresh. Order was taken and pulled over to the side, food was brought out to me and was spot on.
  • YY
    youngonesz
    Jan 16, 2026
    1.0
    my god do these people not listen, they are too busy fooling around and always rushing customers just to get the order wrong. don’t come here.

Frequently Asked Questions About Wendy's

Is 5200 W Baltimore Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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