Wendy's

2.8
162 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5200 W Baltimore Ave, Clifton Heights, PA
19018, United States

Hours

Reviews

2.8
162 reviews
5 stars
43
4 stars
24
3 stars
18
2 stars
15
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of long wait times and incorrect orders.

Food Quality

Food quality was inconsistent, with complaints about cold items, incorrect orders, and overall lack of freshness.

Atmosphere

The dining environment was described as chaotic and uncomfortable, with cleanliness issues noted in both the dining area and restrooms.

Staffing Issues

Many reviews highlighted understaffing, leading to slow service and a lack of attention to customer needs.

Drive-Thru Experience

The drive-thru was frequently criticized for long wait times and poor communication from staff.
  • BT
    Bryan Torrey
    Nov 15, 2025
    1.0
    Drive through cashiers are very rude and the 3 times I've been there the order has been wrong, breakfast is even worse, and you have to give them your phone to tap and pay which defeats the purpse this particular Wendy's sucks, please don't spend your hard earned money there. As for breakfast the bun was stale and the egg was overcooked. I don't expect fast food workers to be a ray of sunshine but don't be rude and act annoyed simply because I place an order
  • GH
    Gigi Hanny
    Nov 14, 2025
    2.0
    I went here on November 14th at 11:30 pm. Tell that girl that she needs to have a better customer service attitude. She got AirPods in, she can’t even hear us order, she pretty much forgot half of it. She was rude when we confirmed our order yet she literally got it wrong. I received 4 nuggets in my 6 nugget and we also are missing a lemonade, straw, and forks. When we pulled up to pay she was on the phone and didn’t even talk to us. This is so weird that this is how customer service is now and yall do nothing about the bad reviews.
  • JJ
    Jiggy Jake
    Nov 9, 2025
    5.0
    Love the employees here, the food is usually fresh, great place to eat
  • RB
    Railroad Bluesman
    Oct 16, 2025
    4.0
    This Wendy's is pretty modern, but it is not a comfortable atmosphere to eat in. It's chaotic, no clear barriers for lines to the register, for food take away, etc. Everything feels rushed and unwelcoming.
  • CK
    Christian Kittrell
    Sep 26, 2025
    4.0
    I love Wendy's breakfast when it's hot and fresh. That's been the problem. It's been hit or miss with breakfast and/or lunch. Old fries. Cold nuggets. Great burger one day, sloppy the next.

Frequently Asked Questions About Wendy's

Is 5200 W Baltimore Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.