Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report rude behavior and incompetence from employees.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food, leading to frustration and dissatisfaction.
Food Freshness
While some customers enjoyed hot and fresh food, others received cold or improperly prepared items, indicating inconsistency in food quality.
Drive-Thru Efficiency
The drive-thru service is generally noted for being fast and efficient, although some customers experienced delays.
SS
shaina
Jan 3, 2026
5.0
My husband and I had the pleasure of being serviced by Ivy. His pleasantry was phenomenal! In the world where humanity is missing, he truly is a light! I want to humbly say to you, THANK YOU and remain YOU ALWAYS!
II
Izu I
Jan 3, 2026
5.0
Respectable and clean. Tables are clean not dried up juice and food debris on the table and chairs everywhere out of position haha 🤣🤣. Other McDonald's have that pitiful issue. ( they need to be under new management). Very orderly clean McDonald's. I heard this restaurant is number 1 amongst other McDonald's in the area , so this is the best McDonald's in the Philadelphia metropolitan area. Very good food. A role model for others poorly managed. Nice.Also what's funny is there's other fast food locations very close by but they don't cars rapped around their restaurant at night so I think that's evidence of good food too. I don't mean to undermine the other restaurant but that's just my observation. I saw that this night. I did it was strange . They had like 0 cars in drive through.
KV
Kim Videtto
Dec 12, 2025
5.0
Best one in Delco all the drive thru service employees are always nice they smile and always pleasant.
SF
Silver Fox
Nov 28, 2025
5.0
Always friendly and 100 percent consistentcy . I never had a wrong order
GN
Gooba Nasser
Nov 27, 2025
1.0
The way that these individuals treat the DoorDash workers is unacceptable.They purposely ignore the drivers when the order is ready.I’m always polite and respectful and ask nicely fir my order and they act like they don’t hear me.And then I get a lot of complaints from the customers because they’re order is late.Can you please correct this matter thanks.