McDonald's

3.7
1620 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
531 Baltimore Pike, Clifton Heights, PA
19018, United States

Hours

Reviews

3.7
1,620 reviews
5 stars
660
4 stars
359
3 stars
268
2 stars
106
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some staff are praised for being friendly and efficient, while others are criticized for rudeness and incompetence.

Order Accuracy

Many customers report issues with incorrect orders, missing items, or food not prepared as requested.

Food Quality

Food quality is inconsistent; while some customers enjoy fresh and hot meals, others report raw or cold food.

Speed of Service

The speed of service is generally noted as fast, especially during busy hours, but some customers experience long wait times.

Cleanliness

The cleanliness of the restaurant is mentioned positively by some, while others describe it as messy and unkempt.
  • LC
    Lettie CASTLEMAN
    Nov 4, 2025
    5.0
    Tonight was voting and naturally there was a long line of people but the two young men working made the line go by very quickly and for the first time in a long time I felt like fast food was indeed fast food again! They were quick and effective and got my order right.
  • RR
    Rodney
    Nov 4, 2025
    3.0
    Second time n a row I got to my destination and realized they gave me the wrong sandwich. It was cold and had cheese on it which I can’t eat. Had to throw it away, money wasted! I had to work so I couldn’t take it back
  • FB
    Fabian Bianco
    Nov 3, 2025
    1.0
    I honestly can’t believe how terrible my experience was at this McDonald’s. I was completely ignored and treated with zero respect. The staff seemed to go out of their way to avoid helping me — they deliberately ignored me while serving others who came after me. I waited far longer than anyone should have to for something as simple as placing an order. When I finally tried to ask for help, they acted like I wasn’t even there. What made it worse is that I actually have photos and videos showing how rude and careless the employees were. It’s shocking to see people with such an unprofessional, disrespectful attitude working under the McDonald’s brand. These employees clearly have no training, no manners, and no sense of responsibility toward their job or customers. I’ve always thought McDonald’s represented consistency and basic respect for customers, but this location completely ruined that image for me. It’s a disgrace to the brand and a total failure in management. I walked out feeling humiliated, frustrated, and deeply disappointed. It’s sad when you pay for food and end up feeling worthless and disrespected in return. McDonald’s should seriously review this store and the staff behavior because experiences like this make people lose faith in the entire brand. After this, I honestly feel disgusted even thinking about going back to any McDonald’s again.
  • NW
    noah williams
    Nov 1, 2025
    4.0
    Good experience! My order was fresh, the fries were hot, and the staff were friendly. It took a few extra minutes to get the food, but everything tasted great.
  • AT
    Amir Tucker
    Oct 30, 2025
    1.0
    They treat the door dash drivers horribly they ignore us and give us attitude when trying to get our orders

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Clifton Heights, PA?

McDonald's in Clifton Heights, PA is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, they offer delivery services 24/7, including curbside pickup, same-day delivery, and no-contact delivery.