Dunkin'

3.8
721 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Clarks Summit, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
927 S. State St, Clarks Summit, PA
18411, United States

Hours

Reviews

3.8
721 reviews
5 stars
354
4 stars
143
3 stars
67
2 stars
43
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 20 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including wrong items and missing items, leading to customer frustration.

Staff Attitude

While some customers praised individual staff members for their friendliness, many others noted a lack of professionalism and poor customer service from the team as a whole.

Cleanliness and Organization

Several reviews mentioned cleanliness issues and disorganization within the store, affecting the overall customer experience.

Product Quality

Customers expressed disappointment with the quality of food and drinks, citing stale donuts and poorly made coffee.
  • HG
    Hunter G
    Jan 1, 2026
    1.0
    Whoever worked today did a shitty job, we had a bagel sandwich and another sandwich with an English muffin both were not toasted at all also the English muffin sandwich had a half piece of cheese, we also go bagel with cream cheese on the side but of course it wasn’t in the side and asked for it to be toasted dark and guess what it wasn’t toasted at all 😂. We also had a frozen coffeee that wasn’t blended all the way I have had that problem there many times for you guys to remake. If you can’t do your job right then don’t work there. Managers how hard is it to teach your staff and make sure people are doing there job instead of you just sitting around. You guys are the worst Dunkin in Pa.
  • RL
    Rebeccah Lawrence
    Dec 30, 2025
    1.0
    Every time I go to this location its like theyre making stuff with blind folds! Today I was rushed through trying to order at the drive through, kept getting cut off and couldnt tell him what i wanted. They still managed to put the wrong cheese on even though the order said the right one. The croissant and bacon were under cooked and the hash browns were cold but somehow over cooked!
  • DK
    D K
    Dec 26, 2025
    1.0
    Service so slow that makes a turtle look like a roadrunner. 30 minutes just to get a cup of coffee. And when you go inside employees are bullshitting about their lives. How was the days ignoring the customers? Took me 15 minutes waiting inside until somebody noticed me to ask me what I want to order a standing in front of the machine.
  • JP
    Janine Port
    Dec 24, 2025
    4.0
    Had to get COFFEE ☕️ JUG & Compliments *quick* on a Sunday AM in CS BORO & did! Was nicely greeted by *CELESTICE 👧, who calmly greeted me with a SMILE during BUSY Take-out morning! She was amazing @handling all going on & Orders & Customers & Me, without losing her cool! *A true young Professional! Was nice young GUY 👦 that also smiled @me to show He knew I was there! YES- I'll go back, but will Order ONLINE 1st bc now can! Gotta ❤️ CS Boro *DUNKIN 😋 & STAFF & lotsa Parking!
  • LE
    L E
    Nov 15, 2025
    1.0
    the worst dunkin in all of NEPA. The service sucks and this new thing they’re doing with the drive thru is actually pathetic. I watched 5 cars pull away due to how long the line was taking due to this new system where they “stop orders” with an employee standing outside. Actually horrendous customer service. almost NEVER listens to what I say and I consistently get the wrong drink or food. and it’s not hard orders either it’s right off the menu. not to mention the long black hair that was in my egg sandwich a few years ago. Seriously awful. Needs new management or intervention from Dunkin themselves.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Clarks Summit, PA?

Dunkin' in Clarks Summit, PA is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.