Dunkin'

Reviews

• DS

  Dawn Spangler

  Mar 7, 2026
  1.0
  Extremely rude customer service.
• CM

  Carissa Michener

  Feb 18, 2026
  5.0
  This place is always crowded so I never stop but needed to bring stuff to work. I ordered 3 dozen donuts and the drive thru went at fast!
• DA

  Daniel Alicea

  Jan 21, 2026
  1.0
  For starters, the staff is amazing. Too bad their expresso machine is down most of the time. Seems like MicD ice cream machine. Is there but hardly ever works. The new location is giving you guys a run for your money.
• DW

  Divinity wine

  Jan 21, 2026
  1.0
  I hate leaving negative reviews, but this needs to be said. This Dunkin in Chippewa consistently does not add the espresso shots that are paid for. I normally get 9 shots at Starbucks in Monaca, but when I’m working in Beaver Falls I stop here — and almost every time my drink tastes like the espresso was never added. This is not a one-time mistake. It’s a pattern. This morning was the final straw: I ordered a Dunkin latte with 2 extra shots (should be 3 total shots) and received an $8 cup of chocolate milk — no espresso taste, no caffeine, nothing. I’ve tried different days and different shifts and it’s always the same. Either staff isn’t trained properly or shots are being skipped while customers are still charged. If you order espresso drinks or extra shots, avoid this location. Calcutta Dunkin makes it right — this one doesn’t.
• KK

  Kira Kammenzind

  Nov 24, 2025
  1.0
  Crap food, crappier customer service.