Numerous reviews highlight consistently poor customer service, particularly from the manager, who is described as rude and dismissive.
Food Quality
While some customers enjoy the bagels and breakfast sandwiches, there are complaints about incorrect orders and food quality issues, including stale bagels and insufficient portions.
Cleanliness
Several reviews mention unsanitary conditions, including dirty environments and improper food handling practices.
Pricing Issues
Customers frequently report feeling overcharged or misled about prices, with complaints about hidden fees and incorrect billing.
Management Concerns
The management, particularly the owner, is criticized for poor customer relations and lack of responsiveness to complaints.
MH
M Hem
Oct 27, 2025
1.0
Absolute rip off. My son bought a hot chocolate for $2.50 and they gave him a package of Swiss Miss and told him to get hot water behind him. Do not go here, there are much better options close-by just do a quick search and avoid this place. I tried reaching out to Manhattan Bagel and they never responded.
RC
Robert-Alexander Colbert
Aug 3, 2025
5.0
The food here is delicious and the service is amazing.
RK
Ronald Krauser
Jun 24, 2025
3.0
I just was not thrilled with the bagels.
SA
Sk AllDay
Oct 23, 2017
2.0
Ordered prior to coming there was rushed on the phone to get there and the guy didn't even start my order... Wack! Never coming back.
Manhattan Bagel offers classic New York-style bagels made fresh in-store every day, boiled and baked traditionally.
What are the Manhattan Bagel store hours?
Manhattan Bagel is open Monday to Friday from 6:00 AM to 3:00 PM, and on Saturday and Sunday from 7:00 AM to 3:00 PM.
Does Manhattan Bagel offer catering services?
Yes, Manhattan Bagel offers catering services for various occasions.
Can I order online from Manhattan Bagel?
Yes, you can order online quickly and easily through their website at https://www.manhattanbagel.com/order-now/.
What payment methods are accepted at Manhattan Bagel?
Manhattan Bagel accepts credit and debit card payments and does not require cash only transactions.
What are some popular specialty sandwiches at Manhattan Bagel?
Popular specialties include the Original Bagel Classic Breakfast Sandwich, Nova Lox with Cream Cheese, and the Smokehouse Brisket Egg Sandwich.
Is there parking available at Manhattan Bagel?
Yes, Manhattan Bagel has both free street and lot parking available for customers.
Which nearby places can help customers freshen up or get a haircut before visiting Manhattan Bagel?
Nearby places like Salon Essential Hair Salon and Hair Cuttery offer haircuts and beauty services convenient before or after your visit to Manhattan Bagel.
Are there any nearby places to enjoy a coffee or dessert after dining at Manhattan Bagel?
You can visit Diane's Sidewalk Deli for diner-style treats or check out HG Coal Fired Pizza for a pizza restaurant experience nearby.
What financial services are located near Manhattan Bagel for customers needing banking assistance?
Nearby financial service locations include Citizens Bank, Wells Fargo Advisors, and Allstate Insurance Agent: Katie Hess, convenient for banking or insurance needs.