Business Details
About
Sandwich RestaurantDeliCatererTake Out RestaurantFast Food RestaurantCheesesteak Restaurant
Philly-born counter-serve sandwich chain known for its subs / hoagies built on award winning sesame-seed rolls. Serving Chester Springs, PA.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.2
232 reviews
5 stars
141
4 stars
41
3 stars
19
2 stars
10
1 star
21
What are people saying?
AI-generated from recent customer reviews
Quality Issues
Many customers reported inconsistent quality in hoagies, including stale bread, insufficient meat, and incorrect orders.
Service Problems
Several reviews highlighted slow service, untrained staff, and poor customer service experiences, particularly after a change in ownership.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value, noting that the cost of hoagies has increased while portion sizes have decreased.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
Cleanliness and Environment
A few reviews mentioned that the location was clean and well-kept, contributing positively to the overall dining experience.
- SMS MadOct 29, 20252.0Absurd pricing over 17 dollars for a primo size. Litterally double the price of Wawa for the same portion and ingredients
- AHAndrew HoffmannOct 19, 20255.0This place is awesome! One of the best hoagies you can get in the area, and they got this thing ready QUICK!
- JCJogesh COct 1, 20251.0Absolutely awful. The hoagie had barely any meat and the bread was dry and stale — no flavor, no value. The staff made the experience even worse: painfully slow, couldn’t properly take an order, and they struggled to check me out when I went to pick up and pay. It felt like they had never been trained. Owners: this is unacceptable — you’re selling overpriced, flavorless sandwiches and a service experience that actively wastes people’s time. Won’t be coming back, and I’ll be warning others.
- RMRobert MillsteinSep 19, 20251.0I’ve been ordering from this shop for 4-5 years now. Recently they changed owners and it has gone straight downhill from there. Sandwiches are 1/3 the size they used to be. The people making the sandwiches do not know the difference between ingredients and regularly mess up simple sandwich orders. If I didn’t order 3 times a week I probably wouldn’t care but it’s egregious at this point. Really is a shame because it used to be so good. Oh and they changed the rewards system to require $50 more in purchase before the $10 off. Lame.
- JDJK DobrolskyAug 27, 20251.0We have enjoyed Primo's hoagies from the Chester Springs location for years as it is close to our home. Since it has been under new management we have found that the amount of meat and toppings on the hoagies to be very lacking compared to the previous management and what is expected at any Primo's location. On top of that the last several times that we have ordered from this location they have gotten the order wrong. Last week we ordered four hoagies and three were wrong - either wrong topping/meats (they put ham on the Audie that I ordered instead of roast beef - how do they not know what goes on their own hoagies) or forgot to add one or more of the toppings that were clearly on the receipt taped to the bag. Sad to say but we will be getting our hoagies from Wawa from now on. Very disappointing that this Primo's location is now unreliable.
Frequently Asked Questions About PrimoHoagies
What are the dining hours at PrimoHoagies in Chester Springs?
PrimoHoagies is open every day from 10:00 AM to 8:00 PM for dine-in service.
Does PrimoHoagies offer delivery and pickup services?
Yes, PrimoHoagies offers in-store pickup, delivery, and same-day delivery services.
Where is PrimoHoagies Chester Springs located?
The restaurant is located at 155 Pottstown Pike, Chester Springs, PA 19425, USA.
Which payment methods does PrimoHoagies Chester Springs accept?
They accept American Express, Apple Pay, cash, Discover, Mastercard, and Visa.
Is the kitchen at PrimoHoagies Chester Springs open during the same hours as the restaurant?
Yes, the kitchen operates from 10:00 AM to 8:00 PM every day, matching the restaurant's hours.
Does PrimoHoagies Chester Springs have wheelchair accessible facilities?
Yes, the location features wheelchair accessible entrance, parking, and restrooms.
What languages are spoken at PrimoHoagies Chester Springs?
The staff speaks English, Spanish, and Portuguese to accommodate diverse customers.
Can I order online or via mobile apps from PrimoHoagies?
Yes, you can order online at https://order.primohoagies.com and also use their Android and iOS apps for convenient ordering.
What are some nearby places I can visit before or after dining at PrimoHoagies Chester Springs?
Nearby you can visit Dunkin' for coffee and donuts, Kinetic Physical Therapy for wellness services, or The Stables Beer Garden for a relaxing drink.
Is there a bank close to PrimoHoagies in Chester Springs if I need cash?
Yes, Beneficial Bank is located nearby for your banking needs or to withdraw cash before visiting PrimoHoagies.
Are there other food options near PrimoHoagies Chester Springs?
Yes, Happy House offers Chinese and sushi cuisine, and Carmine's Parkside Pizza serves Italian and pizza options nearby.