Dairy Queen Grill & Chill

4.3
595 reviews
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Business Details

22 Route 88, Charleroi, PA
15022-2522, United States
(724) 489-9222
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
22 Route 88, Charleroi, PA
15022-2522, United States

Hours

Reviews

4.3
595 reviews
5 stars
355
4 stars
143
3 stars
57
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed; some report friendly and efficient staff, while others mention rudeness and mistakes with orders.

Food Consistency

There are complaints about food quality and order accuracy, with some customers receiving incorrect or subpar items.

Cleanliness

Several reviews highlight issues with cleanliness, particularly in the dining area and with food preparation.

Positive Experiences

Despite the negatives, many customers express satisfaction with the food and service, particularly praising specific staff members and the overall atmosphere.

Value Concerns

Customers have noted that prices seem high for the quality and portion sizes received, leading to dissatisfaction regarding value.
  • JS
    Jason Salman
    Oct 27, 2025
    5.0
    Iced Cream
  • SM
    Sarah Meldrum
    Oct 9, 2025
    1.0
    I always go here with my family. Today I went and the person taking our order had an attitude. My husband thought that our order was 41$ so we gave the employee 50$, 2 20$ and a 10$. When we got to the window she said 34$ but we had already handed the money she shut the window so fast. Then she proceeds to hand us back a 5 dollar bill instead of 15. We said wait a minute how much was it and she says 34 something. We said you owe us money still and she proceeds to act scared then turn around immediately to get someone so she can get us our money. I would be careful because it definitely seemed like she did that on purpose because she wasn’t surprised or protesting when we questioned the change, it was like she was caught. Then she disappeared. I work in customer service and if I did that by accident I would be first confused and extremely apologetic. I would just be careful and make sure to watch for that, it definitely felt shady. I wouldn’t be surprised if they were all in on it though, because the manager or whoever she called over looked the same age as her. And seemed shy to even interact at all.
  • BB
    Bailey Bedillion
    Sep 21, 2025
    1.0
    Went in and ordered my food today. Took it home and there was mold on my bread..
  • MR
    Matt Ringer
    Sep 16, 2025
    4.0
    Its dairy queen. Need i say more. Good staff at this location i can say that.
  • YL
    Y L
    Sep 14, 2025
    5.0
    The nicest group of young ladies were working when we stopped by on a Sunday afternoon. We interacted with 3 different individuals (one greeted us when we walked in, another took the food order, and the last person took the ice cream order) and they were each friendly and courteous. This may be a fast food restaurant, but it was refreshing to have such a positive interaction with a group of polite young people. And they got the order right 😁
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Charleroi, PA offer?

They serve classic fast food including burgers, fries, soft-serve ice cream, signature shakes, and Blizzard® Treats.

What are the operating hours of Dairy Queen Grill & Chill at 22 Route 88, Charleroi?

The restaurant is open every day from 9:00 AM to 9:00 PM.