Wendy's

3.7
505 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1658 Lincoln Way East, Chambersburg, PA
17202, United States

Hours

Reviews

3.7
505 reviews
5 stars
215
4 stars
96
3 stars
82
2 stars
36
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on service quality; some praised friendly staff while others reported rudeness and poor handling of issues.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.

Wait Times

Long wait times reported, especially during busy hours; some customers experienced delays of over 30 minutes.

Cleanliness

Concerns about cleanliness in both dining and food preparation areas; some customers noted unsanitary conditions.

Management Issues

Frequent complaints about poor management and lack of organization, leading to chaotic service and unresolved customer complaints.
  • KS
    Kim Seilhamer
    Oct 16, 2025
    5.0
    Always very polite and helpful
  • CK
    Cody Kelley
    Oct 14, 2025
    1.0
    Ordered food paid was told pull forward without any other cars in the drive through waited 10 minutes to final get food which fries where cold and nuggets as well
  • PB
    P B
    Jul 18, 2025
    5.0
    I love this Wendy's. The employees are all well trained and kind. The bathrooms were actually clean. The food, baconator, was delicious. I wish I lived nearby so I could go there every day.
  • IS
    Iliana Sagastume
    Jul 17, 2025
    1.0
    Bad service, two Hispanic women and a black woman. I waited 30 minutes at the drive-thru and they didn't serve me. Then I went to the window and they spoke to me rudely and disrespectfully. That happened on Thursday the 17th at 5:00 p.m.
  • DS
    Daniel Swain
    Jul 3, 2025
    1.0
    This is the worst Wendy’s ever!! They have the worst service! The most depressing atmosphere and are the worst managed place I’ve ever stopped in at. I got here at ten twenty only to have the manager and employees stare at me until ten thirty one when they then promptly informed me it was after ten thirty and I couldn’t get my breakfast order.

Frequently Asked Questions About Wendy's

Is Lincoln Way E Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.