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McDonald's

3.3
(1934 reviews)

Business Details

3347 Black Gap Rd, Chambersburg, PA
17201, United States
(717) 263-7507
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3347 Black Gap Rd, Chambersburg, PA
17201, United States

Hours

Reviews

3.3
1,934 reviews
5 stars
556
4 stars
374
3 stars
415
2 stars
216
1 star
353

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and order inaccuracies, particularly in the drive-thru.

Cleanliness

Many reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and bathrooms.

Food Quality

Feedback on food quality was mixed, with some customers receiving cold or overcooked items, while others enjoyed fresh and hot meals.

Staff Attitude

Customer service experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.
  • KL
    Kevin Swain (Lt.)
    Feb 14, 2026
    4.0
    Nice place nice people. It was McDonald's food so although it was done right it isn't the best but it is cheaper.
  • TO
    That Oneguy
    Feb 13, 2026
    1.0
    Forgot about my order and workers did not apologise. Terrible service
  • BB
    birb
    Feb 10, 2026
    5.0
    This is my favorite McDonald’s in Chambersburg. It’s the easiest to get in and out of (the one on 30 is a literal nightmare, both parking/driving wise and wait time). I’ve been eating here since I was little, and although I miss the older model, the newly renovated inside also has a nice atmosphere. The person who works the drive thru, (I’m thinking mostly breakfast time hours) is so super nice. I don’t know their name but they’re super unique and awesome. I do Doordash, this one has a low wait time they get orders out quickly (unlike the one on 30 🙄). If you want McDonald’s, and you don’t live in Scotland, (make the drive) go, this one’s better.
  • MP
    Mukund Panchal
    Jan 2, 2026
    2.0
    McDonald does not have many pure veg option like in India. So my experience is not good.
  • CS
    ChrisHC26 awesome sauce
    Dec 27, 2025
    3.0
    Little to no front counter service. Make your order on a kiosk. It's just not the McDonald's from yesteryear.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer delivery services?

Yes, delivery is available daily from 5:00 AM to 10:00 PM. Orders can be placed online.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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