McDonald's

3.1
2272 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1075 Lincoln Way E, Chambersburg, PA
17201, United States

Hours

Reviews

3.1
2,272 reviews
5 stars
614
4 stars
432
3 stars
424
2 stars
253
1 star
549

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes for orders, both in-store and at the drive-thru.

Order Accuracy

Many reviews highlighted issues with missing items and incorrect orders, leading to customer frustration.

Food Quality

Several customers noted that food was often cold, undercooked, or poorly prepared, with complaints about stale or rubbery fries.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers mentioning dirty tables and floors, while others noted a clean environment.

Staff Attitude

Customer service was often described as lacking, with reports of rude or inattentive staff, although there were a few positive mentions of helpful employees.
  • JT
    John Trayer
    4 days ago
    3.0
    Food was at least warm this time. Probably should give it 1 star for the service but this time it only took 24 minutes for a Big Mac and fries
  • EL
    El Chapin Landscape.
    Nov 15, 2025
    1.0
    On November 15 2025 I ordered food for myself and my 2 kids ordered to eat in with a table number and 35 minutes later food was not serve I waited another 10 minutes to be attended and ask where is my food the guy look at me very mean and said is here at the uber pick up spot. Food was very cold and fries was terrible cold I ask for new ones and the guy was very rude overall the service was terrible I have been a customer here long time but I will not come here again I am very disappointed with the attitude from the employees. Is 809pm on November 15 owner of this place do something not for me anymore but for other customers and I was not the only one treated like that what a shame of place.
  • RS
    Robert A Stancell
    Nov 11, 2025
    5.0
    Best McDonald's in Chambersburg My friends here At this location
  • AA
    Ashley
    Oct 22, 2025
    2.0
    The only thing this location had going was atleast it was semi clean. Food service very very slow to non existent at 3pm on a Wednesday. Fries undercooked and nuggets cold. Wrong sauce given. There was a table of employees just have a meeting while the crew is obviously having issues. I just go to another location. Also watch for the uber/grub hub drivers they like to park in the middle of the drive thru lane to pick up orders. This is an accidental waiting to happen.
  • SL
    Stefanyy Llewellyn
    Oct 15, 2025
    1.0
    This location is an absolute JOKE. I highly recommend going anywhere, any other McDonald’s or just a different establishment in general. You’ll be waiting more than 30 minutes for your order, ESPECIALLY if you go in store. In store orders are completely forgotten about. I’ve seen multiple people sit down waiting on their food and had to go to the DoorDash/takeout station to find their food. The supervisor that’s a woman specifically fills young men’s orders before any other order. People have to go behind the counter themselves to get cups for their orders because they are ignored for 10+ minutes. It’s genuinely just a joke and I'm surprised it’s still open. I fully recommend hiring completely new staff, and actually training said staff to be successful. Like I’ve said before, an absolute JOKE

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's located at 1075 Lincoln Way E?

McDonald's is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 1075 Lincoln Way E has a drive-thru open from 5:00 AM to midnight daily, extended to 1:00 AM on Fridays and Saturdays.