The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Several reviews highlighted poor customer service experiences, particularly at self-checkout and with specific employees.
Cleanliness
Customers consistently praised the store for its cleanliness and organization.
Product Availability
While many found the store well-stocked, some reported issues with pricing and missing items.
Pricing
A number of customers expressed concerns about high prices compared to competitors.
Staff Helpfulness
Some employees were noted for their helpfulness, while others were criticized for rudeness.
JJ
John
1 day ago
5.0
Great market and excellent pharmacy.
DF
Diamond Frieza
Feb 24, 2026
1.0
3rd bag of potatoes bought from Giant food stores, half of the potatoes are like these. Full of bugs and bad spots, one day old before use each time. This is just disgusting and terrible for such a large market store. Would like a reply about what’s being done about this.
ZH
Zerik Hann
Feb 13, 2026
1.0
Not the area for majority self checkout
TD
travis deshong
Feb 11, 2026
5.0
Wanted to give a big THANK YOU to Rich in the bakery. I went in looking for a specialty cake to have made. I showed him a picture of what I was looking for, Rich took his time and we talked about options, He made the cake look exactly like what I wanted. Rich is very friendly, personal, patient and knowledgeable! Thank you again!
CR
Carianne Rawlings
Dec 29, 2025
1.0
Store opens at 7AM, but customer service isn't available until 9AM. That's ridiculous. If you have customers in the store, you should provide them with customer service. Pretty basic principle of running a business.
This information is certified by GIANT and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: