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Brand Certified

Dairy Queen Grill & Chill

4.1
(705 reviews)

Business Details

1720 Lincoln Way E, Chambersburg, PA
17202-3348, United States
(717) 660-2319
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1720 Lincoln Way E, Chambersburg, PA
17202-3348, United States

Hours

Reviews

4.1
705 reviews
5 stars
367
4 stars
158
3 stars
85
2 stars
39
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor communication and disrespectful behavior.

Food Quality

There were mixed reviews on food quality, with some praising specific items like Blizzards and burgers, while others complained about incorrect orders and food not meeting expectations.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty restrooms and a generally unpleasant smell in the restaurant.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.
  • SF
    Sonja Fischer
    Feb 10, 2026
    1.0
    WARNING!!! Large Blizzards are NOT stirred all the way to the bottom. I called and spoke with a "manager". She was VERY rude! When I told her about our Blizzards being 1/2 Vanilla, she said that their mixing blade doesn't reach the bottom of the cup. I suggested that they let people know to stir their Blizzards, she said, "If we did that people wouldn't buy the large Blizzards." I told her that I was going to post a Google review. She said that she didn't care and that what I said wouldn't matter. After that comment I told her that I would be calling Corporate. She laughed and said that Corporate wouldn't do anything. I called Corporate. The Woman I spoke with was shocked by the "manager's" behavior and comments. She assured me that Corporate will be contacting this Dairy Queen.
  • MW
    Miraiah Warren
    Feb 9, 2026
    2.0
    I go here once in awhile to get a blizzard… yesterday I saw they had advertised for February the Valentines Day cup cakes 2-$6. So I ordered two. They gave me cupcakes with a glob of purple icing and HALLOWEEN sprinkles… so I politely asked if I could get the Valentines themed ones AS ADVERTISED. The gave me back the cupcakes with a glob of pink icing and red and blue forth of July sprinkles…nothing like how I’ve seen them advertised. Idk why it was so hard to accomplish neatly putting icing and some heart sprinkles. Especially when I was being polite.
  • AF
    Amanda Finkey
    Feb 1, 2026
    3.0
    Parking lot is a sheet of ice. Walk inside door and it so icy people almost fell. Ordered blizzards and they weren't even completely full.
  • DL
    Diane Lady
    Dec 20, 2025
    5.0
    Nice atmosphere
  • TP
    Todd Pavela
    Dec 6, 2025
    5.0
    Pretty good place.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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