Customer experiences with service varied widely, with some praising friendly staff while others reported rude or unhelpful interactions.
Food Quality
While many customers enjoyed the ice cream and blizzards, there were numerous complaints about food quality, including incorrect orders and items served cold or stale.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with restrooms and the overall environment of the store.
Order Accuracy
A significant number of customers reported problems with order accuracy, including receiving the wrong items or incomplete orders.
Customer Experience
Overall customer experiences were mixed, with some enjoying their visits while others expressed frustration over service and food quality.
BM
Bryan Mayo
Nov 16, 2025
5.0
Recommended
LC
Liam Chopp
Nov 12, 2025
5.0
Maple cookie milkshake with malt powder is really good. The service team is friendly too
GS
Gabrielle Scott
Aug 29, 2025
3.0
Chocolate chip Cookie dough blizzard tastes like toothpaste, was not a fan
LS
laurie sargent
Aug 24, 2025
2.0
So I visit this store about 5 times a year. Most times I pay and leave extra money with the cashier for a person who is short on change. Just a courtesy. I went yesterday and was short 9 cents. I asked the cashier if she would allow me to be short. She said no. Really? 9 cents? I even explained the above to the girl. Management: you should allow repeat known customers who give you extra money to be a few pennies short every once in a while. Poor Service
What are the operating hours of Dairy Queen Grill & Chill in Chambersburg, PA?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill in Chambersburg family-friendly?
Yes, the restaurant is family-friendly with amenities like booster seats, high chairs, and a restroom suitable for families.
Does Dairy Queen Grill & Chill offer outdoor seating or drive-thru services?
Yes, Dairy Queen Grill & Chill provides outdoor seating and a drive-thru for customer convenience.
Can I place an order online for pickup at Dairy Queen Grill & Chill in Chambersburg?
Yes, you can place an order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/15506/.
Is Dairy Queen Grill & Chill accessible for wheelchair users?
Yes, the location is wheelchair accessible.
How can I get exclusive deals and mobile rewards at Dairy Queen Grill & Chill?
Download the Dairy Queen app for exclusive deals and mobile ordering rewards available at this location.
What nearby dining options are available around Dairy Queen Grill & Chill?
Nearby dining options include Little Caesars Pizza, Hoss's Steak And Sea, Supreme Buffet - Hibachi Grill & Sushi, Caretti's Pizza and Italian Restaurant, and China Garden.
Are there any nearby banks or financial services close to Dairy Queen Grill & Chill?
Yes, Sovereign Bank and Orrstown Bank are located near Dairy Queen Grill & Chill, providing convenient banking options for customers.
What stores and services can I find near Dairy Queen Grill & Chill in Chambersburg?
Nearby stores and services include Walmart Grocery Pickup and Delivery, Verizon Wireless and Protel for mobile phones, Sally Beauty, Aaron's rental and electronics, Rent-A-Center, Mattress Warehouse, Harbor Freight Tools, and Game Stop.