Arby's

4.1
665 reviews
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Business Details

1659 Lincoln Way East, Chambersburg, PA
17201, United States
(717) 709-1112
http://www.arbys.com/locations/us/pa/chambersburg/1659-lincoln-way-east/store-7813
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1659 Lincoln Way East, Chambersburg, PA
17201, United States

Hours

Reviews

4.1
665 reviews
5 stars
327
4 stars
196
3 stars
86
2 stars
21
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the freshness and taste, while others reported issues with cold or poorly prepared items.

Customer Service

Customer service experiences varied widely; some praised friendly and helpful staff, while others reported rude service and order inaccuracies.

Cleanliness

Generally positive feedback on cleanliness of the restaurant, with many noting well-kept dining areas and bathrooms.

Order Accuracy

Frequent complaints about incorrect orders, with customers advised to double-check their meals before leaving.

Speed of Service

Service speed was inconsistent; some customers experienced quick service, while others faced long waits.
  • DS
    Deborah Spielman
    Dec 11, 2025
    4.0
    The cashier got our order mixed up, so he had to correct it. The food, however, was great.
  • TA
    Terry Appleby
    Nov 8, 2025
    1.0
    Waited to get a second sandwich, they were in front of me and never asked to help me. Sorry,won't be back
  • MM
    Magic Mike Metzger
    Oct 14, 2025
    1.0
    This restaurant was awful by every stretch of the imagination. I don't know if this is another chain that covid ruined by not being able to get good quality employees willing to work and who want to be there. I also don't know if it's just this location and the fact that maybe it needs to shut down because of no help. The quality of food versus the price was terrible. The sandwiches looked like they we're trying to save money on the amount of meat they have to buy. The frys were almost inedible. The drink machine wasn't working right. The whole meal and the whole restaurant was the worst and for my family of 4 it cost just under 50 bucks. Lastly on top of all that the restaurant was also not unkept very well. We definitely won't be back and I'm not sure but I'm kinda scared to even try a different location to see if it's any better. I think I'm just done with Arby's all together. What was once a great restaurant is now just no more.
  • JJ
    JustUs
    Oct 1, 2025
    1.0
    Horrible customer service! Nasty attitude.
  • LA
    Lauren Allison
    Sep 27, 2025
    5.0
    Great food and service, with me being pregnant I just crave the roast beef sandwiches they have. Amazing.
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