Arby's

4.0
802 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1099 Wayne Ave, Chambersburg, PA
17201, United States

Hours

Reviews

4.0
802 reviews
5 stars
362
4 stars
227
3 stars
113
2 stars
37
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly and efficient staff while others report rudeness and poor order handling.

Food Quality

Food quality is inconsistent; while many customers enjoy the taste, others complain about cold, overcooked, or poorly prepared items.

Cleanliness

Cleanliness of the restaurant is a recurring issue, with several reviews noting dirty dining areas and unsanitary conditions.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Overall Experience

Overall experiences are mixed, with some customers expressing loyalty and satisfaction, while others indicate a decline in quality and service.
  • NC
    Nikki Curtis
    Jan 5, 2026
    4.0
    The workers were so sweet. My sandwich was not hot but, everything else was great.
  • GW
    Gabrielle Wells
    Nov 30, 2025
    5.0
    Ok Arby’s! I love restaurants that demonstrate excellence in all aspects! The cashier was quick and helpful, the place was clean, and the food was good. We live in Philly and fast food restaurants like this are hard to come by!
  • SM
    Sarah Meaders
    Nov 23, 2025
    5.0
    Excellent food! Super friendly, professional, and efficient employees. Best “fast food” I have had in a long while.
  • AR
    Andrew Rhodes
    Nov 21, 2025
    1.0
    Had an order delivered they forgot two out of three sandwich’s ordered the two sandwiches over again for delivery repaying they were to put the missing two in with the new two for delivery for a total of four sandwich’s second time it shows up we get one sandwich …….total joke of a business
  • JS
    J S
    Nov 18, 2025
    1.0
    Dried out roast beef.. disgusting sandwich. It was 10:03pm and an employee came out and said where closing in five minutes. It was raining outside. I felt humiliated that I couldn't sit and eat my meal there. Was there something wrong with me. I'll never go back. Then I was told to go to the information provided at the bottom. And I did. And it won't let you submit it. Check the pictures out man. You will keep filling the info out and it will say what the second picture says.