Many customers praised the freshness and taste of the hoagies, with some noting they are better than competitors.
Service Issues
Several reviews highlighted problems with order accuracy and customer service, indicating a need for better staff training.
Value for Money
Customers expressed concerns about portion sizes and pricing, feeling that some sandwiches were not worth the cost.
Staff Friendliness
Despite service issues, many reviews mentioned friendly and helpful staff, contributing positively to the overall experience.
A
*****
Jan 1, 2026
1.0
For 40$ u could at least fill my whole thing up
MM
Mark M
Dec 11, 2025
2.0
Usually good. This time ordered a Primo size and a Small Custom. Primo size was good with 3 meats. Small was supposed to have Provolone, Eggplant, Prosciutto and Cappy. Very little meat on it and NO cheese. Very disappointed. For $10 they can spare the meats and cheese! I'll probably go back to making my own.
KA
Kathlyn Ashford
Oct 17, 2025
2.0
Before I start writing, I realize that mistakes can happen. Still, I don't understand how my order was so wrong. I stood right in front of the young man I placed my order with but later discovered, after I got home and dinner time approached, that it was wrong. When I called to see how the situation could be rectified the person who answered literally said nothing until I asked if she understood what I was saying. Her response was, "You want to place an order?". So I asked for someone else to be put on the phone. A different young man tried to help me but said that he didn't know if his manager would be willing to give me a discount or something new for free, which was my suggestion since I would have to drive all the way back to this Primo's location. I ended up just telling him to make something new and that I would be in to pick it up. When my daughter walked in to pick up the order, the same young man had no idea what she was talking about, so she had to repeat the entire incident all over again. This location needs much better training. I don't know if the same person who owns this Primos owns the one in Doylestown, but the one in Doylestown always has their act together.
RP
Rush Pac
Sep 17, 2025
5.0
Better than Wawa giving this a five star because the sandwich was good took a few minutes but was good unlike Wawa
MS
mike s
Sep 15, 2025
5.0
Have never had a poorly made sandwich at this location. All fresh, made well and it shows that they care. Thank you.