McDonald's

3.5
715 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
225 Mount Lebanon Blvd, Castle Shannon, PA
15234, United States

Hours

Reviews

3.5
715 reviews
5 stars
265
4 stars
139
3 stars
129
2 stars
66
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with missing items, incorrect orders, and rude staff interactions.

Food Quality

There were numerous complaints about food being cold, improperly cooked, or not meeting expectations.

Positive Experiences

Some customers praised the friendly staff and quick service, highlighting specific employees for their excellent customer service.

Cleanliness

While some reviews noted cleanliness, others pointed out dirty conditions, particularly in the dining area and bathrooms.

Order Accuracy

Many customers expressed frustration over incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • PC
    Parker Calvino
    Nov 15, 2025
    1.0
    The food was very yummy, but for some reason, my server wouldn’t get me water. I ordered four small waters, cause I didn’t have any money, but I was really thirsty, and my friend was too, but for some reason, he instead of talking to me just printed out the receipt and threw it away and acted like he did something. I then continued to order one more water in which he printed out the receipt and threw it away.
  • VF
    Victoria Foster
    Nov 13, 2025
    5.0
    Mon thru fri morning crew is great
  • TT
    Typo
    Nov 10, 2025
    1.0
    it’s mcdonald’s
  • RC
    Richard Chadwick
    Nov 7, 2025
    2.0
    Placed my order on line went in to pick it up and went inside and waited 25 minutes to get waited on no one inside and then the nasty lady going to say go to drive thru and I said miss it says pick up at counter and she just walked away so I went thru the drive thru and still couldn't get my after being there a hour I finally got my food and it's cold no more will I go there
  • JD
    Jim Dittman
    Nov 2, 2025
    1.0
    Ordered breakfast on the app for pickup at 10:25am, spend 20 minutes in the drive thru line waiting to pick up my food, only to be told that it was too late for breakfast even though I had already ordered and paid for the food? I will be disputing the charges because I was never refunded for the food that I wasn’t given even though the manager said that I was. Not sure if this is new management or something because I’ve never had an issue with this McDonald’s before.

Frequently Asked Questions About McDonald's

What are the McDonald's drive-thru hours at 225 Mount Lebanon Blvd, Castle Shannon, PA?

The drive-thru is open Monday to Saturday from 5:00 AM to 11:00 PM, and on Sunday from 6:00 AM to 11:00 PM.

Can I order delivery from the McDonald's at 225 Mount Lebanon Blvd?

Yes, delivery is available daily from 6:00 AM to 10:30 PM Monday through Saturday, and from 6:30 AM to 10:30 PM on Sunday.