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McDonald's

3.5
(730 reviews)

Business Details

(412) 561-5150
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
225 Mount Lebanon Blvd, Castle Shannon, PA
15234, United States

Hours

Reviews

3.5
730 reviews
5 stars
274
4 stars
139
3 stars
130
2 stars
66
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive staff, although there were also reports of rude behavior and inconsistent service.

Food Quality

While many reviews highlighted fresh and tasty food, several customers reported receiving cold or incorrect orders.

Cleanliness

The restaurant was often described as clean, but some customers noted issues with dirty areas and unsanitary conditions.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Wait Times

Customers experienced long wait times, particularly during busy hours, which affected their overall satisfaction.
  • RM
    rj marszulek
    Feb 4, 2026
    1.0
    They need to get on the same page with their procedures. I don’t care what part of your process I ask for a water at.what a customer doesn’t deserve is a depressing little woman being passive aggressive and in the absolute rudest tone telling me order water at the front, hahaha but when I do that guess what they tell me! Order at the window…Where the hell has customer service gone. If you don’t like being in the customer service industry idk maybe don’t work with the public.
  • LG
    Liudmila Grigoreva
    Jan 3, 2026
    5.0
    Always clean, food is fresh and tasty. Pleasant to come here. Recommend!
  • MG
    Mariia Grunina
    Jan 3, 2026
    5.0
    Friendly staff! Very pleasant place! Really friendly people work here, they greet you with a smile and are always ready to help. You feel like a welcome guest. Thanks for the great service!
  • A
    Мария Корберо
    Jan 3, 2026
    5.0
    This is truly the best McDonald’s I’ve been to in Pittsburgh! The staff is very friendly and attentive, always with a smile. The food is fresh and tasty, orders are prepared quickly. Clean and cozy place. Always a pleasure to stop by here. Definitely recommend!
  • RR
    Rafi Raufy
    Nov 25, 2025
    1.0
    Their system glitch's most of the time I ordered. Then I had to call customer service and wait weeks for the refund.

Frequently Asked Questions About McDonald's

What are the McDonald's drive-thru hours at 225 Mount Lebanon Blvd, Castle Shannon, PA?

The drive-thru is open Monday to Saturday from 5:00 AM to 11:00 PM, and on Sunday from 6:00 AM to 11:00 PM.

Can I order delivery from the McDonald's at 225 Mount Lebanon Blvd?

Yes, delivery is available daily from 6:00 AM to 10:30 PM Monday through Saturday, and from 6:30 AM to 10:30 PM on Sunday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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