Arby's

3.9
678 reviews
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Business Details

3700 Library Rd, Castle Shannon, PA
15234, United States
(412) 881-0225
http://www.arbys.com/locations/us/pa/castle-shannon/3700-library-rd/store-1853
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3700 Library Rd, Castle Shannon, PA
15234, United States

Hours

Reviews

3.9
678 reviews
5 stars
301
4 stars
167
3 stars
112
2 stars
37
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

While some customers enjoyed the food, many complained about cold, stale, or improperly prepared items.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, especially during busy times, though this was inconsistent.

Cleanliness Concerns

Multiple customers noted unsanitary conditions, particularly in the dining area and restrooms.

Operational Challenges

Customers expressed frustration over limited menu items and operational inefficiencies, such as being unable to dine in.
  • MP
    Madilynn Phillips
    Dec 11, 2025
    5.0
    Manager that is always there on duty late at night is always super friendly and efficient for being what seems like the only employee there. Foods always hot and good too!
  • FF
    Farm Fresh412
    Dec 11, 2025
    1.0
    I watched a male employee stuff garbage into the can not change his gloves then go back to handling food. Guess I have to find a new place to eat. My feet also stuck to the floor from being sticky.
  • GG
    GAYOFTHEDEAD
    Nov 11, 2025
    5.0
    A pretty perfect Arby’s as far as they go and open later than most!!!
  • DM
    D M
    Nov 6, 2025
    4.0
    Actually really good for fast food. Amd the workers were very kind.
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