Many customers reported extremely long wait times, particularly in the drive-thru, often exceeding 20-30 minutes.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, including missing items and wrong food.
Staff Performance
While some customers praised the friendly and hardworking staff, others noted that the staff appeared overworked and sometimes unprofessional.
Food Quality
The food received mixed reviews; while some enjoyed it, others reported issues such as cold items and poorly made ice cream.
Cleanliness
Several customers commented positively on the cleanliness of the restaurant.
JJ
Josh.
Dec 23, 2025
1.0
Prepsre2 over pay, & guaranteed to wait 40 minutes or more for food, very dirty for such a small restaurant. Uneducated staff -& management. Crappy food, we go any where else
FF
Frederick Fair
Nov 23, 2025
5.0
Great frozen treats.
JL
Jamie L
Aug 29, 2025
1.0
I order 2 chicken basket and i got home and no Gravy inside the box
CW
Carol Walker
Aug 27, 2025
4.0
Staff are overworked. Very friendly staff
SK
Scott Kelley
Aug 23, 2025
5.0
Sometimes a long wait time but good food and Ice cream
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Carmichaels, PA?
Dairy Queen Grill & Chill is open daily from 10:30 AM to 9:00 PM. On holidays, hours may vary; for example, it closes early at 4:00 PM on December 24 and at 5:00 PM on December 31, and is closed on November 27 and December 25.
Where is Dairy Queen Grill & Chill located in Carmichaels?
It is located at 303 W George St, Carmichaels, PA 15320-1364, USA.
What types of food and treats can I find at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and specialty items from DQCakes.com such as ice cream cakes.
Does Dairy Queen Grill & Chill offer facilities suitable for families and children?
Yes, it is family-friendly, welcomes children, provides high chairs, outdoor seating, restrooms, wheelchair accessibility, and free WiFi.
Can I place an order online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website, and by downloading the Dairy Queen app, you can access exclusive deals and mobile ordering with rewards.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, the location offers a drive-thru service for added convenience.
What nearby dining options are available around Dairy Queen Grill & Chill for a full meal experience?
Nearby you can visit Frank's Italian Pizzeria for pizza and Subway for sandwiches, both located close to Dairy Queen for a variety of meal choices.
Are there entertainment or recreational venues near Dairy Queen Grill & Chill?
Yes, The Center Dance Academy & The Center Musical Theater Academy and Carmichaels entertainment center are nearby, offering dance, performance classes, and arts entertainment.
What nearby services and amenities might be useful when visiting Dairy Queen Grill & Chill?
Close to the location are PNC ATM for banking needs, Circle K and Dairy Mart for convenience and gas, as well as health services like Carmichaels Chiropractic Center and Specialized Therapy and Related Services, LLC.
How can I contact Dairy Queen Grill & Chill in Carmichaels for inquiries?
You can reach them by phone at +1 724-319-2151 or visit their Facebook page at https://www.facebook.com/dairyqueen/ for more information.