Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others reported rude or unprofessional behavior.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
The cleanliness of the establishment received positive remarks, but there were also complaints about dirty tables and floors.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
AK
Alexis Keeseman
Oct 25, 2025
1.0
Got my order off of door dash. When my food arrived I saw they gave me the wrong salad. I order a Toco salad and got a Cobb Salad.
MP
Michelle Evans Phillips
Sep 16, 2025
5.0
Great fast food. Clean and friendly place.
KE
Kim Egolf
Sep 16, 2025
1.0
Our table was greasy n dirty ...at one spot my sneakers were sticking to the floor probably spilled soda....the young man who took our order was nice n brought our food to table....the fries were luke warm n the burgers were too! 25.00 for food that we didn't enjoy!
ND
Nina Dixon
Sep 8, 2025
1.0
Aaron is a horrible customer service employee the rest of the people there not so bad but Aaron is literally the worst
RP
Robert Peterson
Aug 24, 2025
1.0
The amount of attitude you receive in the drive thru is crazy. Also they messed up on drinks and forgot drinks. I will not be going back atleast the one on the Pike has better customer service. Very disappointed
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Carlisle, PA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Carlisle, PA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (717) 243-8611.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does S Hanover Wendy’s serve breakfast?
Yes, this Wendy’s location in Carlisle, PA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on South Hanover Street?
The drive-thru at Wendy's on South Hanover Street is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Carlisle, PA serves breakfast, including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery and takeout at this location. You can use the Wendy's app or order online at order.wendys.com.
What payment methods are accepted at Wendy's on South Hanover Street?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact this Wendy's location for questions or feedback?
You can call this Wendy's directly at (717) 243-8611, or reach Customer Care via 888-624-8140. Feedback can also be submitted through Wendy's Contact page or Customer Satisfaction Survey online.
Where can I find the menu and nutritional information for Wendy's?
Menu and nutrition info are available on Wendy's website and mobile app. Visit menu.wendys.com or the app, select this location, and access detailed nutrition and allergen info under each menu item.
Are there any nearby attractions or points of interest near Wendy's on South Hanover Street?
Nearby attractions include Molly Pitcher Grave & Statue, Butcher Tot Lot park, and Goodyear Park. These spots offer opportunities to explore local history, enjoy outdoor activities, or relax before or after your visit to Wendy's.
What nearby establishments can be useful when visiting Wendy's on South Hanover Street?
Nearby places such as Rite Aid pharmacy and Vinny Restaurant Pizza & Subs provide convenient services and additional dining options close to Wendy's.
Are there nearby car care services near Wendy's on South Hanover Street?
Yes, Triangle Car Wash and South Hanover Street Car Wash offer automotive cleaning and detailing services near Wendy's, which you might find convenient when visiting the area.
Does Wendy's offer any job opportunities in Carlisle, PA?
To check if this Wendy's location is hiring, visit the Wendy's Careers page online and search for jobs in Carlisle, PA. Positions available at this or nearby locations will be listed there.