Wendy's

3.9
1320 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
331 South Hanover Street, Carlisle, PA
17013, United States

Hours

Reviews

3.9
1,320 reviews
5 stars
570
4 stars
377
3 stars
177
2 stars
69
1 star
127

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others reported rude or unprofessional behavior.

Food Quality

Food quality varies significantly; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.

Cleanliness

The cleanliness of the establishment received positive remarks, but there were also complaints about dirty tables and floors.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
  • AK
    Alexis Keeseman
    Oct 25, 2025
    1.0
    Got my order off of door dash. When my food arrived I saw they gave me the wrong salad. I order a Toco salad and got a Cobb Salad.
  • MP
    Michelle Evans Phillips
    Sep 16, 2025
    5.0
    Great fast food. Clean and friendly place.
  • KE
    Kim Egolf
    Sep 16, 2025
    1.0
    Our table was greasy n dirty ...at one spot my sneakers were sticking to the floor probably spilled soda....the young man who took our order was nice n brought our food to table....the fries were luke warm n the burgers were too! 25.00 for food that we didn't enjoy!
  • ND
    Nina Dixon
    Sep 8, 2025
    1.0
    Aaron is a horrible customer service employee the rest of the people there not so bad but Aaron is literally the worst
  • RP
    Robert Peterson
    Aug 24, 2025
    1.0
    The amount of attitude you receive in the drive thru is crazy. Also they messed up on drinks and forgot drinks. I will not be going back atleast the one on the Pike has better customer service. Very disappointed

Frequently Asked Questions About Wendy's

Is S Hanover Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.