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Subway

3.9
(207 reviews)

Business Details

(223) 212-5179
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Carlisle Subway® Restaurant at 299 A Westminster Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
299 A Westminster Drive, Carlisle, PA
17013, United States

Hours

Reviews

3.9
207 reviews
5 stars
101
4 stars
48
3 stars
24
2 stars
6
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and efficient staff, while others reported rude and inattentive service.

Food Freshness

Several reviews highlighted issues with food freshness, particularly stale bread and wilted vegetables, although some customers noted that the food was consistently good.

Cleanliness

The cleanliness of the restaurant received mixed feedback, with some customers appreciating the clean environment while others reported unsanitary conditions.

Management Issues

There were mentions of poor management practices affecting staff behavior and customer service, with some customers suggesting that new management could improve the overall experience.
  • ES
    Erin Stefanic
    5 days ago
    1.0
    The poor woman who was working was all by herself, so I do not fault her at all. But I waited over an hour from the time that I put the order in until it was time for me to pick it up. Then to make things even worse, she didn’t have the ability to issue me a refund herself, she had to take more time out of her busy workload to call her manager Heli and ask if I could get a refund. Heli did not answer. We definitely won’t be back.
  • CG
    Cameron G
    Feb 2, 2026
    3.0
    My bread was extremely stale
  • JF
    Jessenia Funk
    Jan 10, 2026
    1.0
    I go to subway a lot and love it, but this was a terrible experience at this location. Staff all acted like they didn't care about customers and the lady who served us acted like she didn't want to be there. If I asked for a "little bit" of soemthing, she gave me a lot. If I asked for a regular amount of something, she gave me a little. She also apparently had zero training on how to wrap/close a wrap. Photos of how she did it. She kinda half squished, half rolled it shut but didn't close up the ends at all. It was an absolute mess to eat, especially in the car. I also noticed all the Subway locations in this area have bad reviews, so it sounds like some new management could be helpful.
  • BT
    Benjamin Tyson
    Jan 4, 2026
    5.0
    Kind and polite! Jasmine and Heli were great getting our platter together!
  • ER
    Emily Riley
    Dec 27, 2025
    5.0
    Since the new management took over, this Subway has truly improved. The team is friendly, attentive, and always willing to accommodate special requests. The restaurant is cleaner, the atmosphere is more welcoming, and customer satisfaction is clearly a top priority. If you want a great Subway experience, this location under its new management is highly recommended.

Brand Certified Facts from Subway

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