McDonald's

3.3
1470 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
608 E High, Carlisle, PA
17013, United States

Hours

Reviews

3.3
1,470 reviews
5 stars
434
4 stars
315
3 stars
291
2 stars
116
1 star
314

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, impacting their overall experience.

Food Quality

There were numerous complaints about cold or poorly prepared food, with some items being inedible.

Cleanliness

The dining area and restrooms were often described as dirty, contributing to a negative impression of the location.
  • PL
    Perry Landis
    2 days ago
    5.0
    Quick service no wait times friendly staff. Was there for breakfast
  • KS
    Kelly Shields
    Nov 6, 2025
    1.0
    Went to this store got my food usually the chicken sandwiches most of the time they r very over cooked & the ends are hard but once in awhile they do get it right so went there yesterday ordered the chicken sandwiches as usual I ask for hot mustard sauce got one for 4 sandwiches seriously if u can’t properly treat your customers right what’s the point also I even offered to buy one more at least so the girl at the window got smart mouthed with me about it that girl shouldn’t be at the window working I can’t believe this place guess it’s the world we live in today I usually see the reddish haired gentleman at the window he’s very nice & descent to people to big shout out to you for having manners not sure what your name is Carlisle high st store but u deserve a raise your momma raised you right thank you for good service back to the food if I buy 4 chicken sandwiches why the heck would one sauce be enough I ask u people who own these places would u eat your food without your proper topping seasoning my point is don’t do it to your customers it’s bad business
  • RD
    Rebecca DeLay
    Oct 29, 2025
    2.0
    Very understaffed!! I waited over 15 minutes for my food as well as others. This is the 2nd time I've experienced this in the last month I've experienced this. Not happy.
  • CL
    Cody Lighty
    Oct 25, 2025
    4.0
    Food was hot, flavorful, and how McDonald's food should be. Service was crap. Did mobile order. Took little bit for food to come but wasn't bad. Asked him where our drinks are, he said "oh ill go get" we waited 7 minutes and watched him bring many other car orders out. We waved at him and he went back in. Only to come out with other food. We got out to go in to get and asked him if he forgot, he was quite rude about it. He came inside while we were in there and we asked for him to please get our drinks to which he walked around the counter and got them. The ice was melted and was not filled but we grabbed and left. It was the only complaint at this McDonald's.
  • CG
    Cristina Garcia
    Oct 14, 2025
    1.0
    I ordered breakfast through Uber Eats from this McDonald’s on October 13, 2025, around 10:12 AM. When the Uber driver arrived, the woman in charge of the morning shift refused to give my order, saying breakfast was over, and told the driver to tell me to cancel. Because of that, Uber wouldn’t let me cancel without being charged full price — I ended up losing over $30. I even called the store directly, politely asking if they could replace my order with something from the lunch menu. She refused, was rude, hung up on me, and never answered again. I went in person later to explain the situation to another manager, but nothing was done. The issue wasn’t just the food — it was the attitude and lack of care from the morning manager. Completely unprofessional experience.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Carlisle, PA?

McDonald's in Carlisle is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is open daily from 5:00 AM to midnight.