Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and unsatisfactory preparation.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of customer care.
Cleanliness
Multiple reviews mentioned dirty dining areas and unsanitary conditions, impacting the overall experience.
Inconsistency
Customers experienced inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
MT
Michael Thomas
Dec 28, 2025
5.0
Came in late at night right before closing. Understandably I would’ve been upset, but they treated me well and had good food. Very thankful!
AA
Ayauna Andrews
Dec 28, 2025
1.0
Usually I'm a pretty patient person but today's experience has me tearing my hair out. I usually avoid ordering lunch because of past experiences but breakfast is usually good. Something's obviously changed. I had a birthday coupon which is why I decided to chance McDonald's today. However, I placed my order around 8:45 am and arrived around 9:20 am. They seemed to be busy and my app said I couldn't cancel because it was being made so I gave them the benefit of the doubt and waited... and waited... and waited for about 20 minutes. Eventually I was one of the only people still standing there so I decided to speak up. "hey just wanna make sure my mobile order isn't just floating around back there, I ordered about an hour ago." The guy up front seemed pretty cool but what I'm assuming was the supervisor of manager for the shift came up and asked me for a code. It's a counter pick up which normally doesn't have a code, and the order had timed out on my app. I told her I couldn't find a code but I showed her my recent orders. She then proceeded to say "do you have it under recent orders" and reiterated that I was showing her just that. She then mumbled something about mobile orders and codes and then just walked off. I assumed she was just gonna make the food that I showed her. Silly me. Maybe about two more minutes passed and I see she's still making other orders and completely ignoring my presence. I asked the cool employee up front if he could check if it's actually being made. He asked and she proceeded to tell me, once again, that she had no mobile orders and can't make it even though I just showed her that I ordered it. I then asked if I could at least get a refund and she said "it should refund in 24 hours" which I KNOW was malarkey. So I left, late for work, no money, no food. I am NEVER giving them the benefit of the doubt again and most certainly avoiding this location like the plague. Brunette supervisor with the glasses (I wish I'd gotten her name but I was late and in a blind rage) you need to be fired.
LH
Lenny Hunsicker
Dec 22, 2025
5.0
We love McDonald's!
We eat there 2 or 3 times a week
ME
MARVIN ERAZO
Dec 6, 2025
5.0
Perfecto Servicio, a la mesa
PL
Perry Landis
Nov 22, 2025
5.0
Quick service no wait times friendly staff. Was there for breakfast