Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, impacting their overall experience.
Food Quality
There were numerous complaints about cold or poorly prepared food, with some items being inedible.
Cleanliness
The dining area and restrooms were often described as dirty, contributing to a negative impression of the location.
PL
Perry Landis
2 days ago
5.0
Quick service no wait times friendly staff. Was there for breakfast
KS
Kelly Shields
Nov 6, 2025
1.0
Went to this store got my food usually the chicken sandwiches most of the time they r very over cooked & the ends are hard but once in awhile they do get it right so went there yesterday ordered the chicken sandwiches as usual I ask for hot mustard sauce got one for 4 sandwiches seriously if u can’t properly treat your customers right what’s the point also I even offered to buy one more at least so the girl at the window got smart mouthed with me about it that girl shouldn’t be at the window working I can’t believe this place guess it’s the world we live in today I usually see the reddish haired gentleman at the window he’s very nice & descent to people to big shout out to you for having manners not sure what your name is Carlisle high st store but u deserve a raise your momma raised you right thank you for good service back to the food if I buy 4 chicken sandwiches why the heck would one sauce be enough I ask u people who own these places would u eat your food without your proper topping seasoning my point is don’t do it to your customers it’s bad business
RD
Rebecca DeLay
Oct 29, 2025
2.0
Very understaffed!! I waited over 15 minutes for my food as well as others. This is the 2nd time I've experienced this in the last month I've experienced this. Not happy.
CL
Cody Lighty
Oct 25, 2025
4.0
Food was hot, flavorful, and how McDonald's food should be. Service was crap. Did mobile order. Took little bit for food to come but wasn't bad. Asked him where our drinks are, he said "oh ill go get" we waited 7 minutes and watched him bring many other car orders out. We waved at him and he went back in. Only to come out with other food. We got out to go in to get and asked him if he forgot, he was quite rude about it. He came inside while we were in there and we asked for him to please get our drinks to which he walked around the counter and got them. The ice was melted and was not filled but we grabbed and left. It was the only complaint at this McDonald's.
CG
Cristina Garcia
Oct 14, 2025
1.0
I ordered breakfast through Uber Eats from this McDonald’s on October 13, 2025, around 10:12 AM. When the Uber driver arrived, the woman in charge of the morning shift refused to give my order, saying breakfast was over, and told the driver to tell me to cancel. Because of that, Uber wouldn’t let me cancel without being charged full price — I ended up losing over $30.
I even called the store directly, politely asking if they could replace my order with something from the lunch menu. She refused, was rude, hung up on me, and never answered again. I went in person later to explain the situation to another manager, but nothing was done.
The issue wasn’t just the food — it was the attitude and lack of care from the morning manager. Completely unprofessional experience.