Order Accuracy
Multiple customers reported issues with incorrect orders, particularly with Giant Direct, leading to disappointment.
Customer Service
While some customers praised friendly and helpful staff, others experienced rudeness and lack of assistance, especially in the bakery and deli.
Store Cleanliness
Many reviews highlighted the store's cleanliness and organization, contributing positively to the shopping experience.
Checkout Experience
Customers expressed frustration with self-checkout systems and long wait times at traditional registers, indicating a need for improvement.
Product Availability
Several customers noted inconsistent availability of products, particularly in produce and bakery items, leading to dissatisfaction.