Chipotle Carlisle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported receiving old, undercooked, or improperly prepared food, including burnt chicken and crunchy rice.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and frequent mistakes with orders.
Cleanliness
The location was frequently described as dirty, with overflowing trash, unclean tables, and unsanitary conditions.
Portion Sizes
Customers consistently complained about skimpy portion sizes, particularly with meat and toppings.
Inconsistent Experience
While some customers had positive experiences, many others reported repeated issues, indicating a lack of consistency in service and food quality.
MT
Margaret Taney
2 days ago
5.0
Excellent service.Will prepared our bowls and was very pol
KK
K
Oct 31, 2025
1.0
This place needs to close . I spent over $75 for a group meal. They sent us old food burnt chicken from from idk how many days ago and Crunchy uncooked rice . Just horrible, nothing was edible.
SA
Semir Alic
Oct 25, 2025
1.0
How hard is to follow directions from an online order. Paid for a chicken/steak burrito the chicken is no where to be found and 1 piece of steak was found. A toddler could've wrapped this better. Do better, if you aren't happy with your job go somewhere else. We are paying for this, the food its not free.
EH
Eric Harker
Oct 14, 2025
2.0
This was my first time visiting this location, and unfortunately it was disappointing from the start.
First Visit:
I ordered a carnitas burrito, double-wrapped. The staff didn’t know how to make a double wrap, so I had to wait for someone to show them. When I finally got it, the rice was severely undercooked and hard, and they barely added any meat.
Second Visit:
I went back hoping for a better experience. Once again, there was little to no meat in my burrito. By the time I got to my truck, the burrito had completely fallen apart in the bag. I went back inside and they did remake it, which I appreciated, especially since I had paid $11.
Third Visit:
I gave it one more chance a week later. I ordered the same thing, and again had to explain how to make a double-wrapped burrito. The rice was undercooked just like before, and they only put in a couple small pieces of pork. The beans were also dried out.
After three tries, I can say this will be my last visit to this location. The food is overpriced for the amount given, the rice is consistently undercooked, and the portions of meat are unacceptable. Very disappointing overall.
SB
Sanel Beslic
Oct 10, 2025
1.0
This Chipotle has gone downhill fast. The workers just stand around instead of actually helping customers, and the ingredients look old and dry, definitely not fresh. They also skimp on portions like they’re paying for it out of pocket. Between the sketchy vibe and lack of effort, it’s not worth the visit.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Carlisle offer?
Chipotle Carlisle serves customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads prepared with responsibly sourced, real ingredients.
Where is Chipotle Mexican Grill located in Carlisle, PA?
It is located at 40 Noble Blvd #32, inside Walmart in Cumberland, Carlisle, PA 17013.
What are the operating hours of Chipotle Mexican Grill in Carlisle?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Carlisle offer online ordering and delivery services?
Yes, customers can order online through Chipotle's website or app, with options for in-store pickup and delivery.
How can customers contact Chipotle Mexican Grill Carlisle?
You can reach them by phone at +1 717-240-0812 or email at pa.2522.carlisle@chipotle.com.
Is Chipotle Carlisle welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers as part of their inclusive service.
What nearby places can I visit before or after dining at Chipotle Carlisle?
Nearby you can visit sweetFrog for frozen yogurt or Panera Bread for coffee and bakery items, both within easy distance for a treat before or after your meal.
Are there other dining options close to Chipotle in Carlisle?
Yes, nearby restaurants include Al's Pizza & Subs for Italian food, Carlisle Super Buffet for Chinese cuisine, and Five Guys for burgers.
If I am visiting nearby Marine Corps Recruiting in Carlisle, can I grab a quick meal at Chipotle?
Definitely, Chipotle is conveniently located near Marine Corps Recruiting, making it an easy option for a fast, wholesome meal.
Does Chipotle Carlisle accept gift cards and credit card payments?
Yes, they offer gift cards and accept credit cards for convenient payment.