Dunkin'

3.8
725 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Carbondale, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
40 S Main St, Carbondale, PA
18407, United States

Hours

Reviews

3.8
725 reviews
5 stars
349
4 stars
140
3 stars
81
2 stars
38
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Drive-Thru Issues

The drive-thru was consistently criticized for being slow and causing traffic issues, with long lines often spilling into the street.

Food and Drink Quality

Many reviews mentioned issues with food and drink quality, including incorrect orders, stale items, and poorly made beverages.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of customer service.

Cleanliness and Management

The location was described as needing better management and cleanliness, with reports of trash and disorganization.
  • NM
    Natiya Miller
    5 days ago
    1.0
    Most of the employees have great attitude and try to get their stuff done, but don’t bother coming if you have some place to be. Drive thru apparently takes 30-60 minutes to order and receive. Visited town and went, they messed up my order a couple days, but I’m assuming they are understaffed and that’s the wait and order issue. Don’t worry about the drive thru, you’ll get cut off by someone going the wrong way and almost cause an accident and they don’t care, you’ll just wait longer and still provide them money. You might end up getting backed up into with someone leaving and they will close the window and ignore everything
  • MJ
    Michael Jaymes
    Dec 31, 2025
    2.0
    The one lady was friendly. But they’re terribly slow. I’ve gone here a few days during the holiday with my family. We sat in the drive thru for 25 minutes the one day, and my coffee was cold by the time I received it. Then we went inside and ordered today. I’m still sitting here waiting for my order 40 minutes later! And it’s not like I’m a huge family. It’s 4 of us. People behind me got orders before me. We told them they forgot my drink and they said it’d be out in a minute. Turns out it was just put with the wrong order. They’re really disorganized. They’re chatting it up with customers they know while they work. Kind of annoying. Don’t think I’ll be back.
  • KS
    Kara Shelly
    Dec 19, 2025
    2.0
    awfully terrible drive through. they will have the line blocked up into the intersection instead of having the one person holding up the entire line pull into a spot where their order will be brought out to them and keep the flow of the line steady. this is going to cause accidents. people are swerving around cars on the main road, frustrated patrons leaving the line, and all because of one single car. i just feel like there needs to be a better system with the unfortunate set up of the stores location.
  • MK
    mark kizer
    Dec 18, 2025
    5.0
    One of the best I've been to
  • BB
    Bronx Beauty
    Dec 12, 2025
    2.0
    Iced coffee has gotten worst. Need to actually TRAIN these people before hiring

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Carbondale, PA?

Dunkin' in Carbondale, PA is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' in Carbondale offer delivery and curbside pickup services?

Yes, Dunkin' in Carbondale offers both delivery and curbside pickup services for customer convenience.