Dunkin'

3.8
730 reviews

Business Details

40 S Main St, Carbondale, PA
18407, United States
(570) 282-3364
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Carbondale, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
40 S Main St, Carbondale, PA
18407, United States

Hours

Reviews

3.8
730 reviews
5 stars
351
4 stars
140
3 stars
82
2 stars
40
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 20 minutes for simple orders, both in-store and drive-thru.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and incorrect preparation.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior from employees.

Cleanliness and Maintenance

Several reviews mentioned issues with cleanliness and maintenance, including dirty floors and unsanitary food handling practices.

Overall Experience

The overall sentiment was largely negative, with many customers expressing dissatisfaction and a reluctance to return.
  • DO
    Dakoda Olmsted
    Feb 1, 2026
    5.0
    Improving everyday! Go team!
  • AC
    Anthony Carey
    Jan 16, 2026
    2.0
    It’s coffee? Why does it take at least 10-15 minutes to get your order.
  • MD
    Michael Dick
    Jan 13, 2026
    2.0
    Was the only one inside and it took 12 minutes for me to receive a one dark midnight coffee with two creams I made a polite comment about the delay and was met with a snarky response. I Won’t be back anytime soon.
  • NM
    Natiya Miller
    Jan 7, 2026
    1.0
    Most of the employees have great attitude and try to get their stuff done, but don’t bother coming if you have some place to be. Drive thru apparently takes 30-60 minutes to order and receive. Visited town and went, they messed up my order a couple days, but I’m assuming they are understaffed and that’s the wait and order issue. Don’t worry about the drive thru, you’ll get cut off by someone going the wrong way and almost cause an accident and they don’t care, you’ll just wait longer and still provide them money. You might end up getting backed up into with someone leaving and they will close the window and ignore everything
  • MJ
    Michael Jaymes
    Dec 31, 2025
    2.0
    The one lady was friendly. But they’re terribly slow. I’ve gone here a few days during the holiday with my family. We sat in the drive thru for 25 minutes the one day, and my coffee was cold by the time I received it. Then we went inside and ordered today. I’m still sitting here waiting for my order 40 minutes later! And it’s not like I’m a huge family. It’s 4 of us. People behind me got orders before me. We told them they forgot my drink and they said it’d be out in a minute. Turns out it was just put with the wrong order. They’re really disorganized. They’re chatting it up with customers they know while they work. Kind of annoying. Don’t think I’ll be back.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Carbondale, PA?

Dunkin' in Carbondale, PA is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' in Carbondale offer delivery and curbside pickup services?

Yes, Dunkin' in Carbondale offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

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Certified February 08, 2026Yext Knowledge Graph
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