Chipotle Mexican Grill

3.4
564 reviews
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About

Mexican Restaurant
Chipotle Peters Township is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3840 Washington Rd, Canonsburg, PA
15317, United States

Hours

Reviews

3.4
564 reviews
5 stars
231
4 stars
96
3 stars
51
2 stars
44
1 star
142

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold meals, stale chips, and small portion sizes.

Service Issues

Many reviews highlighted poor customer service, including incorrect orders, rude staff, and slow service.

Cleanliness

Numerous customers noted that the restaurant was consistently dirty, with unclean dining areas and food stations.

Order Accuracy

A significant number of reviews mentioned that online orders were often incorrect or incomplete.

Management Concerns

Several customers expressed dissatisfaction with management, citing a lack of oversight and poor training for staff.
  • HM
    HJ Manzari
    5 days ago
    2.0
    Not sure why my kids think this is good food. COLD all the time. Little meat and tasteless. Not a fan!
  • JH
    Jackie Haynes
    Jan 3, 2026
    1.0
    We ordered for pick up and we got the wrong order. Very disappointed.
  • DN
    D N
    Jan 2, 2026
    1.0
    I've been here a few times and they truly disappoint every time. You've lost another customer, adios! Small portions, I get that the economy is going down with all the dumb tariffs, but I'm still expecting a decent portion. Chips,stale every time! Rice,undercooked Place,dirty. Employees are careless and need more training I always want to give more than one chance,but shame on me for coming back Stay away from this location!
  • LL
    Luke Lacey
    Nov 26, 2025
    1.0
    Another horrible experience at this chipotle. Order was wrong, when the staff were approached they couldn’t be less bothered to help and instead ignored us. Food was cold, low quality, small portions. Seems to be the same experience with every visit. It’s worth driving to another location.
  • DK
    Devin K
    Nov 9, 2025
    1.0
    My Family and I ordered dinner tonight from this location and I wish we didn’t. All three of the burrito bowls had maybe two tablespoons of rice in each, maybe about 4-5 pieces of steak in each and the chips felt like they were five days old. What a complete waste of money. I’m pretty sure prisoners of war get more food than what I just paid for.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Peters Township?

Chipotle Mexican Grill in Peters Township is open daily from 10:45 AM to 10:00 PM.

Does Chipotle Peters Township offer online ordering and delivery services?

Yes, Chipotle Peters Township offers both in-store pickup and delivery services through their online ordering platform.