Brand Certified
Wendy's
3.9(982 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
216 New Castle Road, Butler, PA
16001, United States
Certified by Wendy's • Mar 01, 2026
(724) 282-7940
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/pa/butler/216-new-castle-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Butler, PA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Butler, PA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.9
982 reviews
5 stars
397
4 stars
298
3 stars
148
2 stars
45
1 star
94
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff, leading to a negative dining experience.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold items, incorrect orders, and unsatisfactory taste.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and with the drink machines.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
- CRCandy Robison-JonesFeb 17, 20264.0Went to drive thru fast and good
- PPPatricia PorcelloFeb 9, 20261.0Feel quite ill after eating here, called and got a "I don't care they don't pay be enough to care" manager on the phone. Nuggets and fries were cold, small chocolate frosty didn't taste right so I didn't finish it, but apparently I ate enough of it for my stomach to try to get it out for me. I rarely get upchuck sick, thanks a lot for ruining my evening. Try cleaning the frosty machine before you get others sick. This is the reason why I have not eaten in fast food places for years. Will continue to not eat at fast food places. Your food and your evening manager are the same - the worse.
- MHmy hobbyshopJan 23, 20265.0Great service in the drive through
- DDDeJesus_StudioJan 22, 20261.0It's 9 Pm 1 Car In Drive Thru And 5 People In Kitchen Waited 20 Mins For Food Very Disappointed
- TMTravis MccandlessNov 29, 20251.0After walking into the bathroom and immediately smelling mold, then to see the urinal top, (yes I know some is rust, but some is definitely mold), I wouldn't walk into this establishment again until they were re inspected by the health department.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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