Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
978 reviews
5 stars
396
4 stars
297
3 stars
148
2 stars
45
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times, incorrect orders, and rude staff, particularly in the drive-thru.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect orders, and unsatisfactory preparation.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Staff Friendliness
Customer experiences with staff varied, with some praising friendly employees while others noted rudeness and lack of professionalism.
- TMTravis MccandlessNov 29, 20251.0After walking into the bathroom and immediately smelling mold, then to see the urinal top, (yes I know some is rust, but some is definitely mold), I wouldn't walk into this establishment again until they were re inspected by the health department.
- PDPorp DealsNov 21, 20251.0The worst experience I ever had going through the drive-thru that day.
- CHChip HillNov 16, 20254.0Hey its Wendy's good food. Quick in and out
- DNDravie NottellinNov 15, 20255.0This is my son's favorite place. The spicy chicken sandwich is awesome. The spicy nuggets are actually spicy.
- TBTravis BeegleNov 9, 20252.0No ice in the soda machine, took 18 minutes to get 2 combo orders, had an employee cleaning the hoods during lunch rush.
Frequently Asked Questions About Wendy's
Is New Castle Rd Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's at 216 New Castle Road, Butler, PA?
Wendy's at 216 New Castle Road is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, there is a drive-thru available daily from 6:30 AM to 1:00 AM for your convenience.
Can I get breakfast at Wendy's on New Castle Road in Butler?
Yes, this location serves breakfast, including combos, sandwiches, coffee, and sides.
Is delivery available from Wendy's at this location?
Yes, delivery is available where supported. You can check availability by entering your address on the Wendy's app or at order.wendys.com.
What payment methods are accepted at Wendy's on New Castle Road?
They accept American Express, Cash, Discover, Mastercard, and Visa at this location.
How can I contact this Wendy's location for questions or feedback?
You can call the location directly at (724) 282-7940 or reach out via the Wendy's Customer Care team through their website or phone number 888-624-8140.
Are there other fast food restaurants near Wendy's on New Castle Road?
Yes, nearby options include Burger King, KFC, and another Wendy's, providing several choices for fast food in the area.
What nearby places can I visit before or after dining at Wendy's?
You might want to visit Alameda Park of Butler PA for a walk, or shop at Point Plaza Shopping Center, both conveniently close to Wendy's.
Where can I find other dining options close to Wendy's?
Nearby dining options include Eat'n Park for breakfast and brunch, La Casa Mexican Restaurant for Mexican cuisine, and KFC for chicken meals.
Is there a way to order Wendy's food conveniently?
Yes, you can order online via the Wendy's app or at order.wendys.com for pickup, delivery, or dine-in at this location.