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McDonald's

3.6
(1171 reviews)

Business Details

680 Butler Crossing, Butler, PA
16001, United States
(724) 283-3257
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
680 Butler Crossing, Butler, PA
16001, United States

Hours

Reviews

3.6
1,171 reviews
5 stars
417
4 stars
285
3 stars
230
2 stars
82
1 star
157

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and lack of attention.

Food Quality

Food quality was inconsistent, with some customers enjoying their meals while others complained about greasy or poorly prepared items.

Wait Times

Customers frequently mentioned long wait times, especially during peak hours, leading to frustration.
  • DR
    Daniel Raiburn
    3 days ago
    1.0
    You deserve zero stars and to be out of business. Hope inflation drives your doors to shutter.
  • WS
    Warren Slosky
    Feb 24, 2026
    1.0
    Everyone there is super friendly but I cannot stand when I order food, especially paying extra for the burger to be customized only for them to completely ignore it, I ordered a Big Mac with extra sauce and and extra patty which only is an extra $1.50 but to ignore it all together is a bit of a pain, seeing as how I had to pull forward and wait in the drive through spots, I don’t mind waiting longer but that should mean that the extra time would ensure that they will get the order correct at the very least, not to mention that the fries were not even hot
  • BP
    Brianna Piper
    Feb 13, 2026
    5.0
    They're usually super friendly and are fast working. But they obviously have their slower days, no big deal. Never had issue with food or staff. Great place
  • AR
    Alyshia Ravida
    Feb 10, 2026
    3.0
    Our visit today included expired apples and was missing part of the order. I hope it will be better next time!
  • DJ
    david ansani jr
    Jan 18, 2026
    3.0
    The food is what is expected. The service is mcdonalds service. Its not bad. Just expected

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 680 Butler Crossing?

Delivery is available from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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