Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Service quality varied significantly, with some staff being friendly while others displayed rudeness and indifference.
Food Quality
Food quality was inconsistent, with complaints about greasy items, cold food, and poorly prepared meals.
Wait Times
Customers frequently experienced long wait times, especially during peak hours, impacting their overall experience.
MH
my hobbyshop
Dec 19, 2025
3.0
Drive through, happy meal. No sauce in bag for nuggets, went back around to the speaker, rude attitude.
JC
Joanne cornelius
Dec 17, 2025
4.0
I go in and talk to a real person because using a kiosk or phone app is not my thing. The size of a sandwich is getting smaller and smaller, but I still go anyway. Don't forget to take advantage of the survey and get a BOGO sandwich.
CE
Christopher Eddie
Dec 12, 2025
1.0
Regularly have to wait in curbside pickup (after going through drive through) for small orders. 10 min wait for 2 double cheeseburgers.
DB
Damian B
Dec 3, 2025
2.0
Ordered a couple bacon egg and cheese mcgriddles for my breakfast before work. Order was canceled on the app as I pulled into parking lot. No one in the location had an explanation for this and offered to take my order in store. Unfortunately, as I stated, I had to go to work and this was not an option considering the queue. Got a half baked apology and walked to the sheetz next door to grab a donut.
KK
kats
Nov 17, 2025
1.0
My complaint is regarding the taste of your Coke beverage. I've been.coming to the Butler Crossing McDonalds for 2 years. Every single time I order a regular Coke, it tastes like cleaning fluid. Every time. I looked up why this could be happening and it said your machine needs cleaned very badly. The lines are probably really gunked up and dirty. Or the mixture is really off.
Please fix this. Your Coke is always undrinkable. I rarely order a drink bevause of this but when I do, hoping this has been fixed, it never is. Please look into this or have a glass of your Coke. See if you can get it down.
What are the delivery hours for McDonald's at 680 Butler Crossing?
Delivery is available from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Which services are offered for pickup and delivery at McDonald's Butler Crossing?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options does McDonald's accept at this location?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at McDonald's in Butler, PA?
Yes, WiFi is available at this McDonald's location.
How can I order McDonald's food using mobile apps?
You can order using the McDonald's App available on Apple App Store and Google Play Store, or order online via the delivery URL.
What are some nearby food options around McDonald's Butler Crossing?
Nearby food options include Little Caesars Pizza and Dunkin', offering pizza and coffee/donuts respectively for variety before or after your visit.
Which nearby stores could I visit for mobile phone products or services?
Nearby mobile phone stores include TCC Wireless, RadioShack, Verizon, and T-Mobile, providing options for telecommunications and electronics needs near McDonald's.
Where can I shop for clothing and shoes near McDonald's?
Nearby shopping includes Kohl's for clothing, Vans and Shoe Carnival for shoes, and Ross Dress for Less for womenswear and department store shopping.
Are there any nearby banks or ATMs for convenient cash access when visiting McDonald's?
Yes, there are multiple financial services nearby including First Commonwealth Bank, First National Bank, Clearview Federal Credit Union, as well as PNC ATM and LibertyX Bitcoin ATM.