Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,154 reviews
5 stars
412
4 stars
282
3 stars
227
2 stars
80
1 star
153
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and poor attention to detail.
Customer Service
Feedback indicates a lack of friendly and helpful service, with several instances of rude behavior from staff.
Food Quality
While some customers enjoyed their meals, many complained about greasy food, cold items, and overall poor quality.
Wait Times
Customers frequently mentioned long wait times for their orders, both in the drive-thru and inside the restaurant.
Cleanliness
Several reviews noted that the dining area and facilities were not well-maintained, impacting the overall experience.
- DSDebra Scott1 day ago4.0Didn't get my double hamburger. They always forget something. Just need to double check the orders are right and everything is in it before handing to customers.
- KKkatsNov 17, 20251.0My complaint is regarding the taste of your Coke beverage. I've been.coming to the Butler Crossing McDonalds for 2 years. Every single time I order a regular Coke, it tastes like cleaning fluid. Every time. I looked up why this could be happening and it said your machine needs cleaned very badly. The lines are probably really gunked up and dirty. Or the mixture is really off. Please fix this. Your Coke is always undrinkable. I rarely order a drink bevause of this but when I do, hoping this has been fixed, it never is. Please look into this or have a glass of your Coke. See if you can get it down.
- JIJ Gibson inspiredNov 9, 20251.0I really don’t understand why it’s so hard to follow simple instructions. I’m a very fair person. However the last 3 times, I requested no cheese. There has been cheese. It’s so frustrating to me. Please learn simple instruction.
- MGMakayla GordonOct 27, 20251.0I would give them 0 stars if I could. I placed my order for breakfast at 10:25 which I know of very close to 10:30. I arrived at the speaker at 10:28 and they did not get on the speaker and ignored me until 10:32. When I gave them my order code for the food that I already paid for they claimed that they could not make it since it was past 10:30. I stated that I already paid for it and that I was at the speaker before 10:30 and they refused to make me the order that I paid for. They claimed it would be refunded and when I asked for proof of the refund they ignored it and told me that if I did not get refunded to come back in. The fact that they ignored me being at the speaker on purpose so that they did not have to serve me breakfast is very wrong! This is not my only bad experience here, just the worst so far.
- JYJLynn YuhaniakOct 12, 20251.0Not just this one but they should all specify sizes for the McDonald's monopoly game. Got a medium frappe and aparently you only get the stickers for larges. Should say that in the app. Its dumb. Plus it cost almost 10 dollars for 2 frappes ridiculous.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 680 Butler Crossing?
Delivery is available from 5:00 AM to 11:45 PM Monday through Thursday and Sunday, and until 12:45 AM on Friday and Saturday.
What are the drive-through hours for this McDonald's location?
The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Which services are offered for pickup and delivery at McDonald's Butler Crossing?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options does McDonald's accept at this location?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is WiFi available at McDonald's in Butler, PA?
Yes, WiFi is available at this McDonald's location.
How can I order McDonald's food using mobile apps?
You can order using the McDonald's App available on Apple App Store and Google Play Store, or order online via the delivery URL.
What are some nearby food options around McDonald's Butler Crossing?
Nearby food options include Little Caesars Pizza and Dunkin', offering pizza and coffee/donuts respectively for variety before or after your visit.
Which nearby stores could I visit for mobile phone products or services?
Nearby mobile phone stores include TCC Wireless, RadioShack, Verizon, and T-Mobile, providing options for telecommunications and electronics needs near McDonald's.
Where can I shop for clothing and shoes near McDonald's?
Nearby shopping includes Kohl's for clothing, Vans and Shoe Carnival for shoes, and Ross Dress for Less for womenswear and department store shopping.
Are there any nearby banks or ATMs for convenient cash access when visiting McDonald's?
Yes, there are multiple financial services nearby including First Commonwealth Bank, First National Bank, Clearview Federal Credit Union, as well as PNC ATM and LibertyX Bitcoin ATM.