McDonald's

3.6
860 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
500 Greater Butler Mart, Butler, PA
16001, United States

Hours

Reviews

3.6
860 reviews
5 stars
319
4 stars
187
3 stars
163
2 stars
67
1 star
124

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, noting both friendly staff and instances of rude behavior or inattentiveness.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was varied, with some praising freshness while others reported cold or improperly cooked items.

Cleanliness

The restaurant was generally noted as clean, but some customers experienced issues with dirty tables and unsanitary conditions.

Customer Experience

Overall, while some customers enjoyed their visits, others expressed disappointment with the dining environment and service efficiency.
  • JP
    Joretta Palmer
    1 day ago
    5.0
    Friendly and fast!
  • FB
    Frank Burka
    Jan 2, 2026
    5.0
    It’s the employees here man there just doing the damn thing here. the night crew everytime i get anything it comes out looking great tasting great and made right. Keep it up yall are killing it. Shoutout to the night manager to because your crew does the damn thing
  • AI
    Amy Iman
    Dec 31, 2025
    1.0
    This has got to be the worst designed McDonald's... Or the staff just doesn't care about customers. There is never an employee at the register. You have to wait or place your own order. There is no condiments or napkins, no refills ... Well unless again you stand and you wait for someone to finally pay attention . At which point they are typically bothered by the fact that you as for something. Neither of the kioks provide receipts, the tables, all 8 of them, are dirty. Ironically there are more tables outside than inside, might I point out that the is PA!!!! Do better !!! Remember there are people that still like to go into a restaurant. It's not just about drive thru and door dash!!!
  • KF
    Kerrie Miller (Flkerrie)
    Dec 19, 2025
    3.0
    They had a woman in there complaining about a bottle of water. She was trying to walk behind the counter and kept arguing with them! My order ended up getting delayed while they dealt with her. Finally I was able to get out of there before the end of the water fight!
  • DW
    David Wolf
    Nov 27, 2025
    5.0
    We walked in at closing at noon on Thanksgiving not knowing they were closing. They were very friendly and accommodating as we were visiting from NJ. We even received some free hash browns and pies for free. Thank you so much for taking care of our family. Hope you all had a wonderful Thanksgiving.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Butler, PA?

McDonald's in Butler, PA is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's?

The drive-thru is open every day from 5:00 AM to 11:00 PM.