Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong food being given.
Service Quality
Feedback highlighted inconsistent service, with some employees being friendly while others were rude or inattentive.
Food Quality
Several reviews mentioned cold or poorly prepared food, including complaints about old fries and raw chicken nuggets.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others had negative experiences regarding food safety.
Speed of Service
Customers frequently noted long wait times, especially during busy hours, leading to frustration.
JH
Jonathan Hiser
Jan 19, 2026
5.0
I do drive through on Monday mornings. It's located between the Butler Y and my next destination. Food is "fast" food. Sausage biscuit, fresh and hot, quick drive through. Friendly employees. I have no complaints.
SS
star shine
Jan 14, 2026
1.0
I ordered a sausage egg and cheese biscuit in the drive through, i was given a chicken biscuit, I noticed once I got to the next place I was going (about 15 min drive away)… I really didn’t want to drive back but decided to and I was told I have to park and come in… Although i have two casts on my leg i didnt make a fuss about it and came in to show them their mistake, 3 of the employees i seen in there I’ve seen here at this store now for 10- 15 years, but none of them even gave an apology for the mistake, or could of atleast offered a fountain drink or something… I’m not typically upset especially if it was just one employee (maybe having a rough day idk) but everyone was snooty as if I was an inconvenience for wanting the correct food I ordered… so I won’t be returning for awhile
KJ
K J
Dec 23, 2025
1.0
Always forget to give us food. Charged extra for sweet tea and they were out of it. Terrible service. Worst McDonald’s.
TP
Taylor Perdue
Dec 22, 2025
1.0
Ordered 2 double cheese burgers a basket of fries. 10$ told me the wrong total and made a big fuss about everything. Double cheeseburgers were supposed to be plain and they had everything on them. THERE WAS A HAIR IN MY FOOD. when called they were completely no help
MR
Madisyn Riddle
Dec 22, 2025
2.0
Don’t listen to instructions, argued about a price for a meal that was full on being advertized
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