Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Butler, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers reported a mix of excellent and poor service experiences, with some praising friendly staff while others noted rudeness and inefficiency.
Product Freshness
There were frequent complaints about stale donuts and cold food items, indicating inconsistency in product freshness.
Cleanliness
Feedback on cleanliness was mixed; some customers appreciated the clean environment, while others described it as dirty.
Drive-Thru Efficiency
The drive-thru service received mixed reviews, with some customers noting quick service while others experienced long wait times.
Menu Availability
Several customers expressed frustration over limited menu options and items being out of stock, particularly donuts.
TM
Tammy Mccarthy
5 days ago
4.0
Overall atmosphere is dirty.
DJ
David Jalpa
Feb 3, 2026
5.0
My boyfriend put in a dunkin order for a Large cocoa cloud latte and a free brownie batter donut and the dude who took our order and handed us our drink was genuinely so hilarious and deserves a raise (never caught his name unfortunately) We just went through around 5:30-6pm February 3rd
BS
Brooke Steyer
Feb 2, 2026
5.0
Juno was the kindest person ever, he is very personable and cares about his customers and his job. He makes me want to go to dunkin every day.
KM
Kaylee Meyer
Jan 14, 2026
1.0
Umm. I ordered a large matcha latte and it wasn't even full of drink. About two inches from the top of the cup had no drink. And I didn't ask for room for cream. I have been deceived
AS
Ashley Shoaf
Jan 2, 2026
2.0
Says they discontinued a flavor yet leave it up for false advertisement? Shouldn’t be advertising something you don’t even sell anymore. And everytime I get my mini bagels they are still frozen
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