Chipotle Mexican Grill

2.9
468 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

200 Benevan Square, Butler, PA
16001, United States
(724) 256-4847
https://www.chipotle.com
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Butler is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
200 Benevan Square, Butler, PA
16001, United States

Hours

Reviews

2.9
468 reviews
5 stars
158
4 stars
52
3 stars
38
2 stars
41
1 star
179

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, overflowing trash, and unsanitary conditions.

Service Quality

Customers frequently mentioned rude or inattentive staff, with several complaints about slow service and incorrect orders.

Food Quality

While some customers praised the food as delicious, many others reported issues with portion sizes, freshness, and incorrect items in their orders.

Inconsistency

There were numerous mentions of inconsistent experiences, with some customers receiving good service and food while others faced significant issues.

Value for Money

Several reviews expressed dissatisfaction with the portion sizes relative to the price, describing the meals as overpriced for what was received.
  • TR
    Tony Romano
    Nov 17, 2025
    5.0
    I order online through this location on a nearly daily basis (safe to say I love the food). The staff is always very kind and welcoming. Would (and do) recommend to many looking for a quick bite in the area.
  • JH
    Josh Hannas
    Nov 8, 2025
    2.0
    I am not one to complain or even write a review, however, this is a special case. The line was a little slow but sometimes places are short staffed so no real complaint there. My complaint is the amount of dried up food and ingredients along the food bar, the gross amount of food and trash on all the tables and floor, and the overflowing garbage can with food and trash stacked on the floor. Not impressed with the upkeep of the restaurant.
  • AM
    Alonso Molina
    Nov 4, 2025
    1.0
    Completely disappointed. I received a meager meal and paid $25. I've been to other Chipotle restaurants and for the same price my plate is full; this time it wasn't even half full. They should serve more food.
  • TH
    Tonya Hud
    Oct 17, 2025
    5.0
    Fresh food though always leave full great atmosphere
  • MS
    Matthew Stellfox
    Oct 5, 2025
    5.0
    They’re so nice, very sociable and make the most most delightful food with care ❤️
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Butler offer?

Chipotle Mexican Grill in Butler offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill in Butler?

Chipotle Mexican Grill in Butler is open daily from 10:45 AM to 11:00 PM.