Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Butler is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.9
478 reviews
5 stars
161
4 stars
54
3 stars
38
2 stars
42
1 star
183
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with the restaurant's cleanliness, including dirty tables, overflowing trash, and unsanitary food preparation areas.
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders, leading to a frustrating dining experience.
Food Quality
While some customers enjoyed the food, many expressed disappointment with inconsistent portion sizes, cold food, and issues with food safety, including reports of food poisoning.
Employee Behavior
Several reviews mentioned unprofessional behavior from staff, including lack of attention to customers and poor communication.
Overall Experience
The overall sentiment was mixed, with some customers enjoying their meals while many others expressed dissatisfaction and vowed not to return.
FS
Freddy Suarez
Feb 23, 2026
5.0
Me encanta comer allí
ER
Evan R
Feb 20, 2026
1.0
Ive had one well portioned burrito here in my in the 6-7 visits. Just get a bowl. And order it there.
AA
Anonymous
Jan 16, 2026
1.0
I had ordered a bowl including extra rice, when I got my order it was cold, barely had any rice, and there was barely any food in the bowl overall. It did not even taste that good. I have had this exact order before but this time I was extremely disappointed.
JJ
Joseph
Jan 12, 2026
5.0
The service was quick and friendly. The restaurant was clean, organized, and pleasant. I got a burrito with steak, brown rice, black beans, pico, guac, and queso, and it was very good. The food was great tasting, moist, and great quality. I hadn't been here in a couple years due to a lackluster meal, but I'm glad I came back, and I'm again looking forward to my next visit.
CC
Charlie
Jan 2, 2026
2.0
I placed an in-store order and took the food home. While eating, I discovered a dead insect in my food. This was extremely concerning and raised serious questions about food safety and sanitation at this location.
I have documented the issue with photos and a video and have already contacted Chipotle customer service so this can be properly reviewed.
In addition, the service experience at this location has been consistently poor. On multiple occasions, even when the store was not busy, customers were left waiting at the counter without any acknowledgment or a simple “we’ll be right with you,” which makes the experience frustrating.
I am sharing this feedback in hopes that management takes this seriously and improves both food safety and basic customer service.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Butler offer?
Chipotle Mexican Grill in Butler offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in Butler?
Chipotle Mexican Grill in Butler is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Butler?
It is located at 200 Benevan Square, Butler, PA 16001, US.
How can I place an order online for Chipotle Butler?
You can place an order online at https://order.chipotle.com/ or using the Chipotle mobile app available on the Apple App Store.
Does Chipotle Butler have a rewards program?
Yes, Chipotle Rewards offers exclusive offers and free food when you sign up and earn points.
How can I contact Chipotle Mexican Grill Butler for inquiries?
You can email them at PA.3847.Butler@chipotle.com or call +1 724-256-4847.
Can I follow Chipotle Mexican Grill Butler on social media?
Yes, they are on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and have a YouTube channel.
Are there other dining options near Chipotle Butler?
Yes, nearby dining options include Jersey Mike's Subs, Dairy Queen, Tropical Smoothie Cafe, Applebee's Grill + Bar, Panera Bread, Firehouse Subs, and Fortune Star Chinese Restaurant.
Which nearby hotels can I stay at when visiting Chipotle Butler?
Nearby hotels include Hampton Inn Butler and Hampton by Hilton, providing convenient accommodations close to Chipotle Butler.
Are there useful services near Chipotle Butler for vehicle needs?
Yes, nearby automotive services include #1 Cochran Subaru of Butler County, Mikan Volkswagen, and Valvoline Instant Oil Change.
Brand Certified Facts from Chipotle Mexican Grill
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