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Arby's

4.1
(573 reviews)
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Business Details

100 Cdc Drive, Butler, PA
16001, United States
(724) 285-9662
http://www.arbys.com/locations/us/pa/butler/100-cdc-drive/store-6444
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
100 Cdc Drive, Butler, PA
16001, United States

Hours

Reviews

4.1
573 reviews
5 stars
286
4 stars
163
3 stars
50
2 stars
28
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, reheated, or inedible items.

Cleanliness

Several customers noted cleanliness issues, including dirty facilities and unpleasant odors.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyable meals, indicating that experiences can vary.
  • DP
    Dave P
    Feb 20, 2026
    1.0
    For a restaurant claiming "we have the meats", unfortunately last night they didn't. First off, the place wasn't even busy and I had to wait for the cashier to make his way to the counter in this grubby dirty blue jeans. I had already acknowledged there was notes on the menu stating they were out of chicken patties. After confirming with the cashier, I left.
  • BB
    Blaze Bentz
    Jan 12, 2026
    1.0
    Had to repeat myself multiple times while ordering two basic combo meals. Was given cold fries and the wrong sandwich. Phone is left off the hook so good luck contacting them to fix anything.
  • TT
    Thatdude
    Nov 8, 2025
    1.0
    Rude cashier on mic I was ordering 3 cheese melts and I was still trying order fries sh intruped me saying pay for order I got little mad her I keep quite she needs learn to stop pushing I told her I was not done yet girl working around 3 terrible service she had needs work different part of Arby’s
  • JC
    Julie Criley
    Oct 8, 2025
    5.0
    The Arby's in butler is wonderful , always clean ,and the staff is so friendly
  • IK
    Ina Kocian
    Oct 3, 2025
    5.0
    To catch lunch after bowling.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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