Arby's

4.1
572 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
100 Cdc Drive, Butler, PA
16001, United States

Hours

Reviews

4.1
572 reviews
5 stars
287
4 stars
163
3 stars
50
2 stars
28
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some customers praised friendly staff while others reported rude interactions and mistakes with orders.

Food Freshness

Several customers complained about cold or reheated food, while others enjoyed fresh and delicious meals.

Cleanliness

Inconsistent cleanliness reported; some found the restaurant clean and well-maintained, while others noted unpleasant odors and dirty conditions.

Order Accuracy

Order accuracy varied; many customers received incorrect items or missing components, leading to frustration.

Pricing Concerns

Some customers felt the prices were too high for the quality of food received, particularly regarding extras.
  • TT
    Thatdude
    Nov 8, 2025
    1.0
    Rude cashier on mic I was ordering 3 cheese melts and I was still trying order fries sh intruped me saying pay for order I got little mad her I keep quite she needs learn to stop pushing I told her I was not done yet girl working around 3 terrible service she had needs work different part of Arby’s
  • JC
    Julie Criley
    Oct 8, 2025
    5.0
    The Arby's in butler is wonderful , always clean ,and the staff is so friendly
  • IK
    Ina Kocian
    Oct 3, 2025
    5.0
    To catch lunch after bowling.
  • RT
    Ryan Tumlin
    Sep 27, 2025
    1.0
    If there was an option to put 0 stars I would put that. First my food was cold my mozzarella sticks were cold and hard nothing was fresh the bacon Swiss burger was cold like it’s been sitting for awhile and the crew that is here on 09/27/2025 at 7:28pm didn’t get my name right needs a lot of improvements. You can clearly see how old the chicken is and how it’s not steaming hot.
  • JJ
    Jeanne
    Sep 21, 2025
    5.0
    We used the drive through and did not go inside and to witness the atmosphere.