Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
677 reviews
5 stars
319
4 stars
186
3 stars
88
2 stars
35
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and rude staff, particularly in the drive-thru.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or improperly cooked items, while some praised the freshness when food was prepared correctly.
Cleanliness
Several customers noted cleanliness issues in the dining area and restrooms, contrasting with a few positive mentions of the restaurant's appearance.
Positive Experiences
Despite the negatives, there were numerous positive comments about friendly staff and enjoyable food, highlighting some good experiences.
- LNLisa NellisNov 20, 20251.0I think all fast food for the most part has gone down hill! First off, what happened to the “Hot” roast beef sandwich! It’s always cold Luke warm every single time! I’ve asked to make sure it’s hot, shouldn’t have to tell food prep how to properly cook food! Not to mention improper temp of food you can become ill! I’m done with it all! Do yourself a favor, eat at a healthier place if that’s possible in butler or eat at home!
- HHHaywire629Oct 13, 20251.0Sat in line for over 20 minutes as they paced the cars being waited on, the food was cold, the drive thru lady was eatting crumbs / fries when I pulled up . I said thank you to her and I got my bag slug out to me with her reply to my thank you was “yep”. Terrible 10/30/25 @ 1:50:17 receipt.
- SLShane LuxAug 2, 20251.0I used to enjoy going to Arby's at the Clearview Mall. But I went inside with my backpack, and was prepared to some work on my laptop. I stood at the counter for nearly 15 minutes after 5:30 pm and nobody came to take my order. The the time before, I waited over five minutes, and girl at the counter was rude. I know drive thru can be busy, but you have a dinning room for a reason. Me an another guy left, and ironically both ended up at Eat N Park.
- AGAlex GreerJul 31, 20251.0Had a terrible experience with this manager who was running the window she made my sandwich with bread 2x before she heard me correct and told her for the third time "no bread it's an allergy" not to mention hearing how she was talking to her employees when they were struggling with something I don't expect that from a manager with NO name tag.