Service Issues
Customers frequently reported long wait times, rude staff, and poor service, particularly in the drive-thru and dining areas.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold or improperly cooked items, though some customers praised the freshness when food was prepared correctly.
Cleanliness
While some customers noted improvements in the restaurant's cleanliness, others reported unsanitary conditions, particularly in the bathrooms.
Positive Experiences
Despite the negative feedback, several customers highlighted positive experiences with friendly staff and enjoyable food, indicating that service can be good at times.