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Brand Certified

Arby's

4.0
(677 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
134 Clearview Circle, Butler, PA
16001, United States

Hours

Reviews

4.0
677 reviews
5 stars
319
4 stars
186
3 stars
88
2 stars
35
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, rude staff, and poor service, particularly in the drive-thru and dining areas.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about cold or improperly cooked items, though some customers praised the freshness when food was prepared correctly.

Cleanliness

While some customers noted improvements in the restaurant's cleanliness, others reported unsanitary conditions, particularly in the bathrooms.

Positive Experiences

Despite the negative feedback, several customers highlighted positive experiences with friendly staff and enjoyable food, indicating that service can be good at times.
  • LN
    Lisa Nellis
    Nov 20, 2025
    1.0
    I think all fast food for the most part has gone down hill! First off, what happened to the “Hot” roast beef sandwich! It’s always cold Luke warm every single time! I’ve asked to make sure it’s hot, shouldn’t have to tell food prep how to properly cook food! Not to mention improper temp of food you can become ill! I’m done with it all! Do yourself a favor, eat at a healthier place if that’s possible in butler or eat at home!
  • HH
    Haywire629
    Oct 13, 2025
    1.0
    Sat in line for over 20 minutes as they paced the cars being waited on, the food was cold, the drive thru lady was eatting crumbs / fries when I pulled up . I said thank you to her and I got my bag slug out to me with her reply to my thank you was “yep”. Terrible 10/30/25 @ 1:50:17 receipt.
  • SS
    S S
    Jul 13, 2018
    5.0
    Good food

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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