The GIANT Company is a modern grocer with more than 35,000 team members dedicated to serving millions of neighbors and making a difference in local communities across Pennsylvania, Maryland, Virginia, and West Virginia. Founded in 1923 in Carlisle, Pa. The GIANT Company is known locally as GIANT, MARTIN'S, and GIANT Heirloom Market with 193 stores, online grocery services, pharmacies, and fuel stations to meet the ever-evolving needs of today’s customers. The GIANT Company is a company of Ahold Delhaize USA.
Customers consistently noted that the store is clean and well-organized.
Customer Service
While many reviews praised friendly and helpful staff, there were also reports of rude service and negative experiences at the checkout.
Pricing
Customers expressed mixed feelings about pricing, with some finding it higher than competitors like Walmart, while others appreciated the sales and gas points program.
Product Availability
Several customers mentioned issues with stock levels and availability of certain items, particularly during busy times.
Overall Experience
Many customers enjoy shopping at Giant for its variety and convenience, though some expressed frustration with specific incidents.
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Wilmarie Echevarria
6 days ago
1.0
"The night shift personnel do not let the cleaning crew work properly so the store can be clean for customers. They do not respect safety rules when the cleaning crew is working, and they do not allow them to properly clean the kitchen and store entrance areas. This causes problems with the morning supervisors, who then complain to the company that the store is not clean, when it is because the night shift doesn't respect the cleaning crew while they are working. If you ask some employees a question, they ignore you or speak with a bad attitude, making gestures with their hands at the cleaning crew. The next time they disrespect the cleaning crew, the crew will be take legal actions and call the police will be called to sue them for the bad conduct of respect they have for the cleaning crew. The night shift has cameras, I don't know why they don't make them aware of it
JW
Joshua Wilkes
Oct 19, 2025
4.0
Guaranteed to have what you want plus some. Clean atmosphere and friendly staff
JW
J Wiers
Aug 25, 2025
3.0
Prices were a little high since we were traveling and didn’t have their savings card.
DS
Danielle Schaeffer
Feb 25, 2021
5.0
The produce here is usually wonderful! Probably about as close to home grown as you can get. The employees were polite and friendly. The muffins in their bakery tempted me but I refrained from purchasing any🤣