Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with incorrect orders and missing items.
Service Speed
Many reviews highlighted long wait times for food, both in-store and at the drive-thru.
Food Quality
Numerous complaints about cold, soggy, or poorly prepared food were noted.
Cleanliness
The restaurant was often described as dirty, with unsanitary conditions in the dining area and restrooms.
Staff Attitude
While some employees were praised for being friendly, others were criticized for poor service and lack of professionalism.
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Taylor Santek
Oct 27, 2025
1.0
Waited an hour for 3 items and it was never even made. I know how long it takes to make that shit if it take less than 15 minutes at other locations.
BN
Bryan Needham
Oct 6, 2025
1.0
Because there is no 0 stars selections.
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Travis Smith
Aug 22, 2025
1.0
Went to pick up a mobile order for my dad, they refused to give it to me without having his phone with me. I could give then the first and last name the order was placed under, the order number and the receipt, but they just refused to give me the order. Never had this issue at any other locations.
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Ann Deneen
Aug 21, 2025
4.0
I ordered a med orange juice and a sausage biscuit in the drive thru. When she handed me the oj, I had to ask if that was a medium bc it was small sized. She said yes, i was like ooook. She didnt give me the biscuit yet. Im not sure what was going on inside but it took like 5 mins or so before I got my biscuit. The girl who gave me the oj, never came back to the window and im nit sure where she went. She was standing there, next thing she was no where insight 😵💫
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Tim Richards
Aug 10, 2025
1.0
Been going to McDonald's for over 50 years. Hands down, the worst quality I've ever experienced! Seriously! There is no value or quality standards in McDonald's anymore. Corporate needs completely gutted Share Holders. Disgraceful!!!!! PS the Drive thru girl was delightfuly pleasant.