McDonald's

3.1
527 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1412-B Main Street, Burgettstown, PA
15021, United States

Hours

Reviews

3.1
527 reviews
5 stars
142
4 stars
85
3 stars
100
2 stars
61
1 star
139

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted long wait times for food, both in-store and at the drive-thru.

Food Quality

Numerous complaints about cold, soggy, or poorly prepared food were noted.

Cleanliness

The restaurant was often described as dirty, with unsanitary conditions in the dining area and restrooms.

Staff Attitude

While some employees were praised for being friendly, others were criticized for poor service and lack of professionalism.
  • TS
    Taylor Santek
    Oct 27, 2025
    1.0
    Waited an hour for 3 items and it was never even made. I know how long it takes to make that shit if it take less than 15 minutes at other locations.
  • BN
    Bryan Needham
    Oct 6, 2025
    1.0
    Because there is no 0 stars selections.
  • TS
    Travis Smith
    Aug 22, 2025
    1.0
    Went to pick up a mobile order for my dad, they refused to give it to me without having his phone with me. I could give then the first and last name the order was placed under, the order number and the receipt, but they just refused to give me the order. Never had this issue at any other locations.
  • AD
    Ann Deneen
    Aug 21, 2025
    4.0
    I ordered a med orange juice and a sausage biscuit in the drive thru. When she handed me the oj, I had to ask if that was a medium bc it was small sized. She said yes, i was like ooook. She didnt give me the biscuit yet. Im not sure what was going on inside but it took like 5 mins or so before I got my biscuit. The girl who gave me the oj, never came back to the window and im nit sure where she went. She was standing there, next thing she was no where insight 😵‍💫
  • TR
    Tim Richards
    Aug 10, 2025
    1.0
    Been going to McDonald's for over 50 years. Hands down, the worst quality I've ever experienced! Seriously! There is no value or quality standards in McDonald's anymore. Corporate needs completely gutted Share Holders. Disgraceful!!!!! PS the Drive thru girl was delightfuly pleasant.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Burgettstown, PA?

McDonald's in Burgettstown is open daily from 6:00 AM to 11:00 PM.

Does McDonald's offer delivery and what are the delivery times?

Yes, McDonald's offers delivery every day from 6:00 AM to 11:00 PM through their online ordering platform.